Summary
Overview
Work History
Education
Skills
Quote
Affiliations
Certification
Timeline
Receptionist
Madison Degel

Madison Degel

Harker Heights,TX

Summary

Proven to enhance operational efficiency and customer satisfaction, I leveraged my strong work ethic and attention to detail at A & E Family Group. Skilled in time management, event planning, patient care, and customer service, I significantly increased client engagement and customer satisfaction. My attention to detail has helped me to excel in many areas and my dedication to quality service and team collaboration underpins my professional journey. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Personal Assistant

A & E Family Group
02.2024 - 08.2024
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Handled childcare for family on an as needed basis as well as caring for health needs of the children age 5 and under.

Housekeeper

Hampton Inn Suites
08.2022 - 11.2022
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Completed special housekeeping actions such as turning mattresses on set schedule.

Server

Los Creek Sky Ranch
04.2022 - 07.2022
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Associate Degree In Bible - Bible Studies

Faith Bible Institute
Nolanville, TX

Skills

  • Chauffeuring
  • Expense Management
  • Personal Correspondence
  • Event Planning
  • Calendar Management
  • Call Screening
  • Client Relations
  • Project Coordination
  • Database entry
  • Travel Coordination
  • Attention to Detail
  • Multi-line phone proficiency
  • Interior decorating
  • Customer Service
  • Strong Work Ethic
  • Staff Collaboration
  • Meeting planning
  • Transporting Clients
  • Travel Arrangements
  • Professional and mature
  • Commitment to quality and service
  • Dedicated Team Player
  • Schedule Management
  • Social Media Savvy
  • Time management expertise
  • Multitasking and Organization
  • Restaurant Experience
  • Clean Driving Record
  • Housekeeping
  • Time Management

Quote

It is never too late to be what you might have been.
George Eliot

Affiliations

  • Lions Club

Certification

  • ServSafe

Timeline

Personal Assistant

A & E Family Group
02.2024 - 08.2024

Housekeeper

Hampton Inn Suites
08.2022 - 11.2022

Server

Los Creek Sky Ranch
04.2022 - 07.2022

Associate Degree In Bible - Bible Studies

Faith Bible Institute

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Madison Degel