Summary
Overview
Work History
Education
Skills
Timeline
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Madison Dellarocca

Madison Dellarocca

Long Beach,NY

Summary

Dedicated and adaptable professional seeking an entry-level position in PR/marketing in a hybrid/remote setting in NYC. A quick learner with a passion for creative communication and marketing strategies.

Overview

3
3
years of professional experience

Work History

Creative Design Specialist & Production Coordinator

Allied Maker
09.2021 - 08.2023
  • Organized Work Order tasks using scheduling ERP software to meet deadlines
  • Analyzed and optimized weekly productivity using historical data
  • Provided daily status updates and estimated completion dates
  • Communicated with clients to update them on their order status and delivered excellent customer service
  • Conducted interviews for potential candidates
  • Assisted in event planning, including holiday parties, Design Week events, and company retreats
  • Performed general studio tasks such as ordering supplies, assisting with phone calls, and organizing sample kits.
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Communicated scheduling with 5 employees to promote on-time delivery

Server & Hostess

Speakeasy - Bar & Restaurant
04.2017 - 08.2022
  • Led a team to promptly assess and address client needs, fostering strong client and intra-employee relationships
  • Collaborated closely with the General Manager to manage workforce logistics, customer requests, and event coordination
  • Facilitated communication between the kitchen, servers, and counter support during peak performance hours
  • Addressed customer dissatisfaction and developed prevention methods to optimize guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Executive Assistant to the CEO

Little Luxuries Packaging
03.2021 - 08.2021
  • Assisted with daily e-commerce operations
  • Conducted bookkeeping activities, including balancing accounts and updating e-commerce sales inventory
  • Managed travel arrangements, prepared reports, filed and organized documents, and created shipment schedules
  • Led weekly team discussions on new plans, set goals, and motivated the team for success.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.

Education

Bachelor of Science - Human Development

Binghamton University, State University of New York
Binghamton, NY
12.2020

Associate of Science -

Nassau Community College
Garden City, NY
12.2018

Skills

  • Experience in scheduling for manufacturing environment
  • Marketing, PR, and Communication
  • Hybrid and remote work adaptability
  • SEO optimization
  • Sales Strategies
  • Email Blasts
  • Social Media Platforms
  • Creative Strategies
  • Corporate Events Planning
  • Travel Arrangements
  • Administrative Support
  • Internet Communication
  • Customer Inquiries
  • Social Media Coordination
  • Coordinate Events

Timeline

Creative Design Specialist & Production Coordinator

Allied Maker
09.2021 - 08.2023

Executive Assistant to the CEO

Little Luxuries Packaging
03.2021 - 08.2021

Server & Hostess

Speakeasy - Bar & Restaurant
04.2017 - 08.2022

Bachelor of Science - Human Development

Binghamton University, State University of New York

Associate of Science -

Nassau Community College

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Madison Dellarocca