Summary
Overview
Work History
Education
Skills
Timeline
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Madison Denardo

Bloomingburg,NY

Summary

Dependable professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Adept at teamwork and collaboration, significantly contributing to client retention and operational efficiency.

Overview

4
4
years of professional experience

Work History

Kennel Technician & Bather

RuffHaus Kennels
04.2022 - Current
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Followed pet care instructions for dietary needs and medication regimens.

Sales Associate

Designer Shoe Warehouse
03.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Summer Camp Counselor

Town Of Wallkill Boys & Girls Clubs
06.2021 - 08.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
  • Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Kept athletic and games equipment and facilities organized and maintained.

Education

AA - Liberal Arts & Sciences: Childhood Education

Sullivan County Community College
Loch Sheldrake, NY
05-2024

Advanced Regents -

Pine Bush High School
Pine Bush, NY
06.2022

Skills

  • Animal Bathing
  • Behavior Observation
  • Set Appointments
  • Human and Animal Safety
  • Problem Identification
  • Product Inventories
  • Information Collection and Recording
  • Sanitation protocols
  • Exceptional customer service
  • Teamwork and collaboration
  • Money handling
  • Cash register operation

Timeline

Kennel Technician & Bather

RuffHaus Kennels
04.2022 - Current

Summer Camp Counselor

Town Of Wallkill Boys & Girls Clubs
06.2021 - 08.2021

Sales Associate

Designer Shoe Warehouse
03.2021 - 04.2022

AA - Liberal Arts & Sciences: Childhood Education

Sullivan County Community College

Advanced Regents -

Pine Bush High School

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Madison Denardo