Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Madison Devoti

Madison Devoti

Evans,GA

Summary

Dedicated and personable professional with experience in retail sales and medical front desk reception. Proven strengths in customer service, cash handling, scheduling, and conflict resolution. Skilled at creating positive experiences for shoppers and patients alike, with a strong focus on accuracy and teamwork. Currently enrolled in school part-time, and available to work a flexible schedule.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Blessed Hands Wellness
Martinez, GA
04.2025 - Current
  • Managed appointment scheduling and coordinated patient flow efficiently.
  • Maintained patient records accurately using electronic health record systems.
  • Assisted in billing procedures and collected payments for services rendered.
  • Handled incoming calls professionally and addressed patient inquiries promptly.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments, and maintained patient files.
  • I greeted and checked in patients, updating patient information in the computer system.
  • Took messages from patients and promptly relayed them to the appropriate staff.
  • Protected patients by observing strict HIPAA guidelines.
  • Straightened up the waiting room to maintain a neat and organized space.
  • Provided help to the nurse practitioner during patient visits, including rooming patients, writing vital signs, and cleaning up rooms.

Retail Sales Associate

Recteq Grills
Evans , GA
01.2024 - 11.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • I answered questions about store policies and addressed customer concerns.
  • Greeted customers, and provided outstanding customer service.
  • I worked all summer and worked almost every Saturday.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created an inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Educated customers on proper grill maintenance and usage techniques.

Cashier

Big Lots
02.2023 - 01.2024
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Greenbrier High School
Evans, GA
12-2024

Some College (No Degree) - Echocardiography

Augusta Technical College
Augusta, GA

Skills

  • Regulatory compliance
  • Loss prevention
  • Display setup
  • Customer service
  • Phone etiquette
  • Calm demeanor
  • Money handling
  • Flexible schedule
  • Time management
  • Customer assistance
  • Teamwork
  • Electronic health records
  • Patient scheduling
  • Medical terminology
  • Documentation
  • HIPAA compliance
  • Proficient in Microsoft and Apple
  • Medical recordkeeping

Accomplishments

  • Will graduate college early since I have Dual Enrolled and have finished my prerequisites
  • Started Augusta Tech in January for Echocardiography (cardiac sonography)
  • Have maintained over a 3.0 GPA in both High School and College

Languages

American Sign Language
Elementary

References

  • George Blackburn: (706) 564-6139
  • Ashley Brown: (706) 414-8752
  • Semaj Wheeler: (706) 945-5810

Timeline

Medical Receptionist

Blessed Hands Wellness
04.2025 - Current

Retail Sales Associate

Recteq Grills
01.2024 - 11.2024

Cashier

Big Lots
02.2023 - 01.2024

High School Diploma -

Greenbrier High School

Some College (No Degree) - Echocardiography

Augusta Technical College

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