Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison DiBella

Southampton,NJ

Summary

With 10 years of experience in customer service and 5 years in sales, I bring a customer-centric mindset paired with a strong ability to drive revenue and build lasting client relationships. My background in recruiting has honed my ability to build relationships, understand client needs, and communicate effectively. Known for my competitive spirit, adaptability, and optimism, I thrive in dynamic environments and am eager to take the next step in my career. I am currently seeking a senior sales account management role where I can leverage my skills to contribute to company success and strengthen client partnerships.

Overview

8
8
years of professional experience

Work History

Sales Account Manager

TopGolf
04.2023 - Current
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
  • Assisted with day-to-day operations, working efficiently and productively with all team members to ensure our events are running flawlessly.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Implemented effective sales strategies to expand market share within Montgomery County and its surrounding areas.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Event Sales Admin

TopGolf
04.2019 - 04.2023
  • Maintained reports, documents and presentations to assist with administrative support.
  • Worked alongside events happening in progress, answered guest questions, and acted quickly to resolve problems.
  • Worked closely with our Operations Team, as well as Events Kitchen to provide effective assistance for events and parties.
  • Assisted in overseeing and handling our Platinum Sales Program.
  • Built relationships with customers and community to establish long-term business growth.
  • Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.


District Manager

Arbonne International LLC
04.2017 - 11.2020


  • Held weekly meetings with my team as well as ran leadership calls to identify techniques to overcome sales obstacles.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Located and built a team of highly motivated individuals responsible for sales, marketing, and advertising via social media platforms.

HR Manager

Preeminent Solutions
05.2018 - 05.2019
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Education

Bachelor of Science - Integrated Marketing And Communications (BS)

West Virginia University
Morgantown, WV

Associate of Arts - Business Administration

Rowan College of Burlington County
Mount Laurel

Skills

  • CRM Knowledge - Salesforce
  • Microsoft Word, Excel, Powerpoint
  • Team Recruiting and Onboarding
  • Social Media Platforms
  • Flexible and Adaptable
  • Excellent Communication
  • Decision-Making
  • Leadership qualities
  • Team Player

Timeline

Sales Account Manager

TopGolf
04.2023 - Current

Event Sales Admin

TopGolf
04.2019 - 04.2023

HR Manager

Preeminent Solutions
05.2018 - 05.2019

District Manager

Arbonne International LLC
04.2017 - 11.2020

Bachelor of Science - Integrated Marketing And Communications (BS)

West Virginia University

Associate of Arts - Business Administration

Rowan College of Burlington County

Similar Profiles

CREATE PROFILE
Madison DiBella