MADISON DIETRICH
Jones,OK
Summary
Hello, my names Madison, I am a Benefits Electronic Data Integration Specialist for Paycom (USA), involved in learning to better understand the EDI/Implementation side of the work force while remaining driven and focused on metric/SLA performance. I excel in HCM, EDI, CRM, troubleshooting, IT and HR administrative/coordinative positions.
Overview
7
7
years of professional experience
Work History
EDI Benefits Production Specialist Sr
Paycom
07.2023 - Current
- Electronic Data Interchange Specialist
EDI servicing 800+ time sensitive and data sensitive files. Including analyzing and sending. - 834 Files, Payroll Files, Custom full (HSA/FSA), LIMRA files.
- Complex troubleshooting and analysis of file feeds.
- Data discrepancy reports.
- Reconciliation reports.
- Client/Carrier calls to determine further troubleshooting analysis and resolution.
- Structure Updates.
- Reading, comprehending and interpreting coded benefit data.
- Successfully promoted to EDI Production SR in two and a half year span of current role employment.
- Familiar with SFTP Protocol.
- CRM/JIRA Proficiency.
Safety Attendant
Paycom
12.2022 - 07.2023
- Working metal detectors for security and Human Resources policy
- Advising employees on safety protocols
- Assisting security in evaluations of employees in screening
- Guiding caterers between Paycom buildings and assisting food staff with delivery
- Assisting in safety demonstrations and trainings
- Relieving security between shifts, assuming their position when necessary
- Assisted food services staff with cafe setup
- Maintained OSHA compliance and regulations
- Assisting in onboarding process
- Monitored permitted space for worker safety and hazards.
- Educated workers and enforced safety guidelines.
Radiology Assistant
Mercy Hospital
01.2022 - 11.2022
- Managed and coordinated multiple projects while ensuring timely completion
- Kept HIPAA standard protocols with patient information
- Maintained office closure ensuring end of day duties were completed
- Ensured restock of office supplies and radiology disks
- Scheduled patients for their doctor prescribed follow-up work
- Called patients to review appointment details and ensure patient takes appropriate steps before examination
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Transferred radiologist calls between departments
- Checked in employees for designated appointments
- Coordinated with other healthcare personnel to deliver quality patient care.
- Provided courteous and precise customer service to patients at all times
Business Office Assistant
Dental Depot
02.2020 - 01.2022
- Maintained incoming and outgoing office mail for shipment or arrival
- Gathered and analyzed account data to ensure patient was appropriately scheduled
- Ensured office procedures were effectively implemented and followed
- Developed efficiency-enhancing workflow process improvements accommodating staff reductions
- Assisted dental assistants in record filing to ensure accurate placement
- Scheduled patients for their dental requests and needs
- Communicated with clients daily and administered to administrative requests
Business Office Assistant
Thunder Mechanical Services
01.2018 - 01.2020
- Maintained incoming and outgoing office mail for shipment or arrival
- Maintained email correspondence with clientele to ensure payment received on time
- Ensured office procedures were effectively implemented and followed
- Developed efficiency-enhancing workflow process improvements accommodating staff reductions
- Communicated with clients daily and administered to administrative requests
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Some College - Biology, Psychology
Rose State College
08.2009
High School Diploma -
CCHC Choctaw
05.2008
Skills
- Excellent Communication Skills
- Multitasking Skills
- Analytical Thinking Skills
- Problem Solving Skills
- Breakdown management
- Workflow management
- Process improvement
- Process validation
- Production scheduling
- Data analytics
Honors and Awards
Top Producer of Department December 2022
Timeline
EDI Benefits Production Specialist Sr
Paycom
07.2023 - Current
Safety Attendant
Paycom
12.2022 - 07.2023
Radiology Assistant
Mercy Hospital
01.2022 - 11.2022
Business Office Assistant
Dental Depot
02.2020 - 01.2022
Business Office Assistant
Thunder Mechanical Services
01.2018 - 01.2020
Some College - Biology, Psychology
Rose State College
High School Diploma -
CCHC Choctaw
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