Madison Dolzonek
Lone Tree,CO
Summary
As retail professional, equipped with valuable experience in customer service and store operations. Committed to teamwork and achieving results, consistently reliable and adaptable to changing needs. Proficient in inventory management and point-of-sale systems, with strong focus on communication and problem-solving.
Overview
7
7
years of professional experience
Work History
Freelance Artist
Self-employeed
06.2018 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Store Team Member
Michaels
08.2023 - 12.2024
- Experienced Custom Framing Designer, skilled in assisting customers with creating unique framing solutions for their artwork, providing expert advice on materials and design while maintaining high-quality standards and exceeding sales goals within a fast-paced retail environment.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves and put away returns to maintain high standards throughout sales floor.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Sales Associate
Journeys Shoes
12.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash and credit card transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Spiral Academy
Colorado Springs05-2020
Skills
- Visual art creation
- Digital illustration
- Superb attention to detail
- Commission requests
- Client relationships
- Reliability and punctuality
- Cash handling accuracy
- Customer engagement
Timeline
Store Team Member
Michaels
08.2023 - 12.2024
Sales Associate
Journeys Shoes
12.2021 - 02.2022
Freelance Artist
Self-employeed
06.2018 - Current
High School Diploma -
Spiral Academy