Madison Draper
Stonewall,LA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Magnolia Health + Wellness
Stonewall, Louisiana
10.2023 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Stocked inventory items and prepared inventory reports.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
North Desoto High School
05-2023
Bachelor of Science - Nursing
Northwestern State University of Louisiana
Shreveport, LASkills
- Vital signs monitoring
- Patient-focused care
- Patient Scheduling
- Payment Collection
- Customer Service
- HIPAA Compliance
- Compassionate
- Reporting and documentation
- CPR and First Aid
- Multitasking and prioritization
Certification
- Certified Clinical Medical Assistant
- Licensed Emergency Medical Responder
Timeline
Medical Assistant
Magnolia Health + Wellness
10.2023 - Current
North Desoto High School
Bachelor of Science - Nursing
Northwestern State University of Louisiana
- Certified Clinical Medical Assistant
- Licensed Emergency Medical Responder
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