Madison Dube
Bristol,CT
Summary
Experienced business professional with strong focus on administrative support and office management. Adept at coordinating schedules, managing communications, and maintaining organizational systems. Known for effective team collaboration, flexibility with changing needs, motivation, and achieving results. Strong skills in Microsoft Office Suite, data entry, and customer service, paired with reliability and proactive approach.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Building Substitute Teacher
South End Elementary School
Southington, CT
01.2026 - Current
- Resolved conflicts and de-escalated challenging situations professionally, strengthening problem-solving abilities and customer service experience.
- Implemented classroom management strategies to maintain order and promote student engagement.
- Provided individualized support to students, enhancing their academic performance and confidence.
- Delivered engaging lessons to diverse student groups, fostering a positive learning environment.
- Demonstrated independence and accountability by leading classrooms, enforcing policies, and creating a positive and productive work environment.
Assistant Director
Bristol Parks and Recreation Department
Bristol, CT, USA
06.2022 - Current
- Supervised daily camp operations by coordinating staff schedules, managing attendance, and ensuring smooth day-to-day program execution for large groups of campers and employees.
- Oversaw budget management, ensuring optimal allocation of resources for departmental initiatives.
- Developed and implemented strategic programs enhancing community engagement in recreational activities.
- Managed scheduling and logistics for events, optimizing resource utilization across various programs.
- Handled parent and guardian communication professionally through phone calls, emails, and in-person conversations, strengthening customer service and conflict resolution skills.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Provided leadership and support to counselors by resolving workplace challenges, improving team communication, and maintaining an efficient, organized work environment.
Intern with the HR Director
The Summit at Plantsville
Plantsville, CT
09.2025 - 12.2025
- Maintained and organized employee records with accuracy and confidentiality, ensuring HR files and documentation were properly managed and compliant.
- Supported staff in coordinating events, enhancing community involvement.
- Assisted with onboarding processes by preparing new hire paperwork, training materials, and employee documentation to support smooth transitions into the workplace.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Gained experience in employee relations by observing workplace interactions, helping address concerns, and understanding professional conflict resolution strategies.
Brand Associate
Dancingly yours
Plainville, CT
09.2020 - 11.2025
- Delivered strong customer service by assisting customers with product selection, resolving concerns, and creating a positive shopping experience that supported customer satisfaction and retention.
- Managed social media campaigns, increasing audience interaction and brand loyalty.
- Led training sessions for new team members on brand standards and marketing tools.
- Operated point-of-sale systems to process cash, card, and return transactions accurately and efficiently while maintaining attention to detail.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
Hostess/Waitress
Egg and Cheese
Willimantic, CT
11.2024 - 09.2025
- Delivered really strong customer service by greeting guests professionally, managing seating flow, and creating a welcoming dining experience that supported customer satisfaction and repeat business.
- Supported restaurant operations by coordinating front-of-house responsibilities, assisting team members, and maintaining smooth service during busy hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Bachelor's Degree - Business Administration Management, minor in Healthcare Management
Eastern Connecticut State University
Willimantic, CT05.2026
Skills
- Microsoft Word
- Excel
- PowerPoint
- Access
- Outlook
- SWOT
- Organizational Management
- Business Ethics
- Leadership
- Accounting
- Flexibility
- Instructional strategies
- Project-based learning
- Confidentiality
Accomplishments
- First Aid/CPR Certified
- AED Certified
- Mandated reporter
- Sexual Harassment trained
- Epi pen and Med admin
Certification
- First Aid/CPR Certified
- AED Certified
- Mandated reporter
- Sexual Harassment trained
- Epi pen and Med admin.
- American Ballet Theater Certified
Timeline
Building Substitute Teacher
South End Elementary School
01.2026 - Current
Intern with the HR Director
The Summit at Plantsville
09.2025 - 12.2025
Hostess/Waitress
Egg and Cheese
11.2024 - 09.2025
Assistant Director
Bristol Parks and Recreation Department
06.2022 - Current
Brand Associate
Dancingly yours
09.2020 - 11.2025
Bachelor's Degree - Business Administration Management, minor in Healthcare Management
Eastern Connecticut State University
Extra-Curricular Activities
Dance, Co-Dance teacher 2018-2022, Dance Team National Junior Honor society Honor/High honor roll Community center of engagement, Panel Talking, Day of Caring, Unified Sports, Afterschool Tutoring
Extracurriculars
- Dance
-Co Dance teacher 2018-2022
- Dance team (2022-2026)
- Dance Team
- National Junior Honor society
- Honors/High honors
- Community center of engagement (volunteer)
- Panel Talking
- Day of Caring
- Unified Sports
- Tutoring
Extracurriculars
- Dance
-Co Dance teacher 2018-2022
- Dance team (2022-2026)
- Dance Team
- National Junior Honor society
- Honors/High honors
- Community center of engagement (volunteer)
- Panel Talking
- Day of Caring
- Unified Sports
- Tutoring