Madison Dudley
Carleton,MI
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
Overview
2
2
years of professional experience
Work History
Sanitation Worker
Champion Foods
03.2023 - 06.2023
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Utilized proper protective gear while handling materials.
- Disposed of hazardous materials in appropriate manner.
Order Selector
Mejier
01.2023 - 03.2023
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Banquet Server
Crystal Gardens Banquet Center
12.2022 - 01.2023
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Maintained flexible work schedule to meet event needs.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Adhered to all health and safety regulations while serving food and beverages.
- Answered guest questions about event plans and food service choices.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Trained other servers
Associate
Kohl's
04.2021 - 11.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
GED -
Homeschooled
Monroe, ME06.2021
Skills
- Facility Housekeeping
- Equipment Replacement
- Customer Satisfaction
- Removing Parts
- Current Good Manufacturing Practices (CGMP)
- Shipping and Packaging
- Team Meetings
- Purchasing Orders and Requisition
- Materials Storage
- Quality Control
- Warehouse Operations
- Customer Order Fulfillment
- Order Fulfillment Procedures
- Motivated Team Player
- Pallet Arrangement
- Handheld Scanners
- Forklift Operation
- Daily Logs
- Heavy Lifting
- Order Picking and Processing
- Order Accuracy
- Service Coordination
- Safe Alcohol Service
- Menu Presentation
- Arranging Banquet Hall
- Guest Interaction
- Salad Bar Maintenance
- Food Inspection
- Procedure Monitoring
- Time Management
- Quality Assurance
- Wine and Spirit Knowledge
- Food Preparation and Safety
- Dining Area Maintenance
Timeline
Sanitation Worker
Champion Foods
03.2023 - 06.2023
Order Selector
Mejier
01.2023 - 03.2023
Banquet Server
Crystal Gardens Banquet Center
12.2022 - 01.2023
Associate
Kohl's
04.2021 - 11.2021
GED -
Homeschooled
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