Madison Dunning
Laramie,WY
Summary
Versatile background in hospitality and customer service. Known for strong communication skills and effective multitasking, consistently enhancing guest experiences and driving sales. Committed to delivering quality service and supporting team success.
Overview
5
5
years of professional experience
Work History
Cart Barn Attendant
Old Baldy Club Golf
Saratoga, Wyoming
05.2025 - Current
- Delivered exceptional customer service, contributing to positive guest experiences on the course.
- Utilized strong customer service skills during interactions with patrons, fostering a welcoming environment.
- Coordinated with team members to streamline workflow and ensure efficient operations. with staff members to maintain an efficient workflow.
Barista
Sunny Cup
Saratoga, Wyoming
05.2023 - 05.2024
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Tour Guide
Grand Encampment Museum
Encampment, WY
07.2021 - 09.2022
- Coordinated educational programs and group tours for schools to foster student interest in history.
- Crafted engaging stories to enrich visitor learning and overall experience.
- Explained artifact significance and historical context to enhance understanding for diverse audiences.
Education
Some College (No Degree) - Marketing
University of Wyoming
Laramie, WY05-2030
High School Diploma -
Saratoga Middle High School
Saratoga, WY05-2026
Skills
- Customer service
- Upselling techniques
- Team collaboration
- Effective communication
- Time management
- Effective multitasking
- Inventory management
- Project management
- Self-motivation
- Punctuality
- Empathy
Timeline
Cart Barn Attendant
Old Baldy Club Golf
05.2025 - Current
Barista
Sunny Cup
05.2023 - 05.2024
Tour Guide
Grand Encampment Museum
07.2021 - 09.2022
Some College (No Degree) - Marketing
University of Wyoming
High School Diploma -
Saratoga Middle High School