Madison Eifert
Amelia,OH
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Provides comfort and support to patient family members.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA/Medication Technician/Supervisor in Charge
Carteret Landing- Ridge Care-Memory Care
Morehead City, NC
02.2021 - 02.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Administered medications according to prescriptions, standing orders, and subcutaneous injections.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Helped residents walk with or without self-help devices.
Restaurant Hostess/Wait Staff Member
Casa San Carlo
Morehead City, NC
07.2020 - 02.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Crew Member
Dunkin' Donuts/ Baskin-Robbins
Morehead City, NC
06.2019 - 11.2019
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food and drinks quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
Education
Some College (No Degree) - Health Sciences
Carteret Community College
Morehead City, NCSkills
- Vital Signs Monitoring
- Compassion and Empathy
- Patient-Focused Care
- Compassionate Communication
- Medical Terminology Knowledge
- Medication Audits
- Understands Mobility Assistance Needs
- Family Support and Assistance
Certification
- Certified Nursing Assistant- Issued 01/06/2021
Timeline
CNA/Medication Technician/Supervisor in Charge
Carteret Landing- Ridge Care-Memory Care
02.2021 - 02.2024
Restaurant Hostess/Wait Staff Member
Casa San Carlo
07.2020 - 02.2021
Crew Member
Dunkin' Donuts/ Baskin-Robbins
06.2019 - 11.2019
Some College (No Degree) - Health Sciences
Carteret Community College
- Certified Nursing Assistant- Issued 01/06/2021
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