Madison Elliott
Tampa,FL
Summary
Dynamic, results-oriented professional skilled in relationship building and team development. Proven ability to streamline operations and problem-solve, contributing to improved team efficiency and customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Dining Room Supervisor
Anthony's Coal Fire Pizza
Pittsburgh, PA
07.2022 - Current
- Supervised dining room operations to ensure exceptional guest experiences.
- Trained and mentored staff on service standards and menu knowledge.
- Assisted in alcohol inventory management, ensuring adequate supply of essential items.
- Conducted regular team meetings to communicate goals and reinforce company policies.
- Streamlined team operations to enhance efficiency and productivity.
Lead Spa Coordinator
Azulene Day Spa & Salon
Gainesville, FL
2020 - 2022
- Coordinated appointment scheduling to optimize service availability and client satisfaction.
- Developed promotional materials for spa services, enhancing visibility within the community.
- Managed inventory levels, ensuring timely restocking of spa supplies and products.
- Trained and mentored junior staff on customer service protocols and operational procedures.
- Resolved guest concerns promptly and professionally, promoting positive customer relations.
Education
Bachelor of Science - Psychology
University of Florida
Gainesville, FL08-2022
Skills
- Time management
- Relationship building
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Operations management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Dining Room Supervisor
Anthony's Coal Fire Pizza
07.2022 - Current
Lead Spa Coordinator
Azulene Day Spa & Salon
2020 - 2022
Bachelor of Science - Psychology
University of Florida