Madison Emmet
Atlanta,Georgia
Overview
8
8
years of professional experience
Work History
Senior Healthcare Recruiter
Prestige Staffing
Atlanta, GA
05.2022 - 07.2024
- Maintained a high daily call quota, posted jobs online, and screened candidates to provide clients with exceptional candidates.
- Scheduled interviews, negotiated offers, coached candidates with negative feedback, and handled terminations when necessary.
- Achieved top 3 ranking in the entire company within my first year as a recruiter.
- Reviewed resumes, conducted background checks, and verified references before extending offers of employment.
- Conducted in-depth interviews with candidates to assess qualifications, skills, and job compatibility.
Medical Receptionist
Reddy Aesthetics
Atlanta, Georgia
03.2021 - 05.2022
- Handled a significant number of incoming and outgoing calls daily, while efficiently coordinating patient appointments through various communication channels.
- Wrote quotes for procedures, collected payments, and effectively managed front desk responsibilities to optimize daily office operations.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Treasurer
Phi Mu National Fraternity
Atlanta, Georgia
11.2019 - 11.2021
- Managed and monitored finances for the sorority chapter while organizing diverse member events
- Managed annual budget and prepared monthly statements of charges for billing
- Set annual and semesterly budgets for each executive member to plan for individual positions, maintaining communication throughout to avoid debt.
- Consistently increased the organization's financial resources while providing members with enjoyable experiences to enhance the value of membership.
Server
Woodward & Park
Atlanta, GA
08.2019 - 04.2020
- Stayed informed about daily specials, new menu items, promotions.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Checked back with customers to ensure satisfaction with each course.
- Engaged with guests to collect feedback and foster a positive dining experience.
- Recommended dishes based on detailed knowledge of the menu and wine pairings.
Server
Six Feet Under
Grant Park, Georgia
05.2018 - 08.2019
- Memorized menu and gained background knowledge that enabled exceptional customer service as a server.
- Demonstrated ability to open the restaurant by handling tasks such as removing table covers, preparing beverages, and managing the upstairs bar.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, answered questions, and recommended specials to increase profits.
Hostess/Server
J. Christopher's
Peachtree City, Georgia
12.2016 - 10.2018
- Memorized menu for efficient customer service, prepared and served orders to patrons, collaborated with kitchen staff to expedite food preparation, and ensured prompt delivery to tables.
- Performed opening and closing duties such as setting up the dining area, & restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Bachelors Degree of Science in Psychology -
Georgia State University
Atlanta, Georgia05.2022
High School Diploma -
McIntosh High School
Peachtree City, Georgia05.2018
Skills
- Customer Service
- Dining customer service
- Relationship Management
- Liquor, wine, and food service
- Effective customer upselling
- Exceptional customer service
- Closing (Sales)
- Cold-calling
- Sales experience
- Communications
- Sourcing
- Onboarding
- Call Center
Timeline
Senior Healthcare Recruiter
Prestige Staffing
05.2022 - 07.2024
Medical Receptionist
Reddy Aesthetics
03.2021 - 05.2022
Treasurer
Phi Mu National Fraternity
11.2019 - 11.2021
Server
Woodward & Park
08.2019 - 04.2020
Server
Six Feet Under
05.2018 - 08.2019
Hostess/Server
J. Christopher's
12.2016 - 10.2018
Bachelors Degree of Science in Psychology -
Georgia State University
High School Diploma -
McIntosh High School
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