Madison Endrizzi
Durant
Summary
Great hand-eye coordination and to keep the salon clean and organized. Excellent sales expertise with a willingness to quickly execute any assigned duties. Detail-oriented and adaptable with strengths in preparing and mixing color formulas and managing the inventory of salon products and items.
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Excellent multitasking ability and memory for products and customer accounts. Knowledgeable about inventory management and receipt reconciling.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Salon Assistant
Winning Image Hair Salon
stafford
04.2023 - 06.2025
- Assisted stylists with client consultations and service preparations.
- Maintained cleanliness and organization of salon equipment and stations.
- Provided support in scheduling appointments and managing client records.
- Handled inventory management for salon products and supplies.
- Welcomed clients warmly, ensuring a positive first impression in the salon.
- Collaborated with team members to ensure smooth daily operations and workflows.
- Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
- Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
- Greeted customers and provided exceptional customer service.
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.
- Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.
- Shampooed, conditioned and rinsed clients' hair.
- Educated clients about products used during their appointment and recommended appropriate products for home care.
- Ensured all tools were properly sanitized before use on each client.
- Performed light receptionist duties such as checking clients out upon completion of services rendered.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Displayed excellent organizational skills when stocking shelves with retail products and merchandise.
- Performed administrative tasks such as filing client records and ordering supplies.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Treated customers to shampooing and head massage to promote loyalty.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Adhered to safety guidelines when handling chemicals and dyes during hair color and treatment processes.
- Demonstrated knowledge of hair cutting techniques with accuracy and precision.
- Treated scalp conditions and hair loss with specialized lotions, shampoos or equipment.
- Sold products based on customer needs, scalp conditions and recommendations from supervisors.
- Managed and updated shampooing, retail corner and hairdresser supply inventories to meet project demands.
- Applied appropriate products to customer scalps based on preferences and health needs, promoting desired changes to hair and scalp and boosting customer enjoyment.
Sales Associate
AutoZone
stafford
03.2022 - 12.2022
- Assisted customers with product selection and provided expert automotive advice.
- Maintained inventory levels and organized merchandise on the sales floor.
- Processed customer transactions quickly and accurately at the point of sale.
- Educated customers on product features, benefits, and proper usage.
- Collaborated with team members to enhance overall customer service experience.
- Managed returns and exchanges by following store policies and procedures.
- Handled customer inquiries and resolved issues effectively to ensure satisfaction.
- Conducted regular stock checks to identify low inventory items for replenishment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier
Pohanka Honda
Fredericksburg
05.2021 - 10.2021
- Processed customer transactions accurately at a busy automotive dealership.
- Managed cash register, ensuring proper handling of cash and credit cards.
- Maintained cleanliness and organization of the cashier area and showroom.
- Collaborated with team members to improve customer service experiences.
- Handled returns and exchanges following dealership policies and procedures.
- Provided support during peak hours to enhance workflow efficiency.
- Engaged in ongoing training to stay updated on products and services offered.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Built and maintained productive relationships with employees.
Education
Cosmetology - Cosmetology
Culpeper Cosmetology Training Center
Culpeper, VA 07.2023 - 06.2024
Mountain View High School
stafford, vaSkills
- Hair coloring
- Client consultation
- Sanitation practices
- Appointment scheduling
- Team collaboration
- Product recommendations
- Customer relationship management
- Inventory management
- Effective communication
- Problem solving
- Attention to detail
- Building client relationships
- Hair braiding
- Shampooing and conditioning hair
- Hair cutting techniques
Timeline
Cosmetology - Cosmetology
Culpeper Cosmetology Training Center
07.2023 - 06.2024
Salon Assistant
Winning Image Hair Salon
04.2023 - 06.2025
Sales Associate
AutoZone
03.2022 - 12.2022
Cashier
Pohanka Honda
05.2021 - 10.2021
Mountain View High School