Summary
Overview
Work History
Education
Skills
Locations
Activities
Timeline
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MADISON FACEMYER

Salt Lake City,UT

Summary

Diligent worker and team player with a proven track record in performing various technical and manual tasks. Meticulous in maintaining cleanliness and organization of work area for optimal efficiency. Proficient in accurate counting of materials, merchandise, and supplies to ensure proper stock levels. Experienced in training new employees on responsibilities and instilling a strong work ethic aligned with company values.

Overview

8
8
years of professional experience

Work History

BARISTA

STARBUCKS
05.2024 - Current
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

FRONT DESK and ROUTTESETTING

THE FRONT CLIMBING CLUB
12.2019 - 03.2024
  • Participated in ongoing training sessions to stay current with industry trends and best practices.
  • Developed strong relationships with guests through attentive service, leading to increased loyalty and return visits.
  • Instructed climbing classes
  • Enforced policies and procedures to increase safety.

RECEPTIONIST

HOLLADAY HEALTHCARE CENTER
06.2018 - 10.2019
  • In charge of admitting new patients to the facility over the weekends by communicating with patient insurance, the patient's hospital, and the staff at the facility.
  • Assisted in the hiring process of a Hair Dresser for the residents in the facility.
  • Assisted residents with their Trust Funds
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

SHIFT LEAD

ACE HARDWARE
11.2017 - 05.2018
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

SHIFT LEAD

FIREHOUSE SUBS, WEST JORDAN
04.2016 - 11.2017
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

SALT LAKE COMMUNITY COLLEGE
Salt Lake City, UT

GED -

THE ACADEMY FOR MATH ENGINEERING AND SCIENCE
Murray, UT
05.2018

Skills

  • Friendly and outgoing
  • Exceptional customer service
  • Teamwork and Collaboration
  • Conflict Mediation
  • Active listener
  • Cash Handling
  • POS Systems

Locations

Salt Lake City, UT

Activities

I love to be outdoors, whether that be hiking, running, or rock climbing. I love to read. I like to go to comedy clubs. 

Timeline

BARISTA

STARBUCKS
05.2024 - Current

FRONT DESK and ROUTTESETTING

THE FRONT CLIMBING CLUB
12.2019 - 03.2024

RECEPTIONIST

HOLLADAY HEALTHCARE CENTER
06.2018 - 10.2019

SHIFT LEAD

ACE HARDWARE
11.2017 - 05.2018

SHIFT LEAD

FIREHOUSE SUBS, WEST JORDAN
04.2016 - 11.2017

SALT LAKE COMMUNITY COLLEGE

GED -

THE ACADEMY FOR MATH ENGINEERING AND SCIENCE

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