Madison Feldman
Austin,TX
Summary
Dynamic and customer-focused nursing student at the University of Texas at Austin, pursuing a Bachelor of Science in Nursing (BSN). Brings diverse experience in hospitality, retail, wellness, and leadership roles, with a proven ability to deliver exceptional customer service, manage operations, and foster positive experiences in fast-paced environments. Dedicated to leveraging these skills to provide compassionate, patient-centered care in my future endeavors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Modern Dermatology
07.2024 - 08.2024
- Managed time effectively, prioritizing patient care while balancing administrative tasks and educational requirements.
- Shadowed experienced professionals to gain firsthand insight into specialized medical procedures and protocols.
- Disinfect, organize, and prepare examination rooms for a variety of procedures.
Studio Crew
SoulCycle
05.2024 - 08.2024
- Welcomed and assisted rides, ensuring exceptional customer service and a seamless check-in experience
- Maintained cleanliness and organization of the studio, locker rooms, and equipment to uphold brand standards.
- Answered rider inquiries via phone, email, and in person, resolving issues professionally.
Front Desk/Management
Kaia Yoga
11.2022 - 08.2024
- Greeted clients and ensured a warm, inviting atmosphere in alignment with studio values.
- Managed class bookings, cancellations, and waitlists using scheduling software (Mindbody).
- Maintained studio cleanliness at the desk, lobby, retail areas, and yoga studio.
- Supported marketing efforts by promoting upcoming workshops, events, and merchandise.
Brand Ambassador
OFFL/NE by Aerie
04.2023 - 08.2023
- Provided impressive customer service by assisting shoppers with product selection, ensuring a positive and personalized shopping experience.
- Maintained the store's visual standards by organizing merchandise displays and ensuring the sales floor was clean and inviting.
- Collaborated with team members to execute marketing events, promoting, and product launches.
Hostess & Barista
The Dilly Duck Shop
01.2021 - 06.2023
- Prepared a variety of coffee, tea, and specialty beverages according to customer preferences.
- Increased customer retention by providing personalized service and fostering a welcoming environment.
- Ensured a pleasant dining experience by addressing customer needs and resolving concerns promptly.
Overnight Camp Counselor
Camp Laurelwood
06.2022 - 08.2022
- Supervised and ensured the safety of cabin group 12, campers aged (10-11, providing round-the-clock support
- Acted as a role model, fostering a supportive and inclusive environment by teaching values such as teamwork, respect, and resilience.
- Collaborated with fellow counselors and camp directors to plan and execute large-scale events.
Education
BSN- Bachelor's of Science - Nursing
The University of Texas At Austin
Austin, TX05.2027
High School Diploma -
Wilton High School
Wilton, CT06.2023
Skills
- Interpersonal communication
- Customer service
- Team collaboration
- Leadership
- Conflict resolution
- Sales and product knowledge
- Time management
- Multitasking
Certification
200-hour Registered Yoga Teacher - Kaia Yoga Darien
Timeline
Intern
Modern Dermatology
07.2024 - 08.2024
Studio Crew
SoulCycle
05.2024 - 08.2024
Brand Ambassador
OFFL/NE by Aerie
04.2023 - 08.2023
Front Desk/Management
Kaia Yoga
11.2022 - 08.2024
Overnight Camp Counselor
Camp Laurelwood
06.2022 - 08.2022
Hostess & Barista
The Dilly Duck Shop
01.2021 - 06.2023
200-hour Registered Yoga Teacher - Kaia Yoga Darien
BSN- Bachelor's of Science - Nursing
The University of Texas At Austin
High School Diploma -
Wilton High School
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