Madison Flach
Naugatuck,CT
Summary
Motivated undergraduate student in healthcare studies aiming for graduate school in Occupational Therapy. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Committed to embracing new challenges and contributing effectively in team environments.
Overview
5
5
years of professional experience
Work History
Pediatric Clinic Aide
More To Say
Branford, CT
01.2025 - Current
- Maintained clean, organized, and sanitized clinic environment for pediatric patients' safety.
- Prepared therapy rooms with necessary equipment and materials for sessions.
- Collaborated with therapy team to ensure patient readiness for smooth session transitions.
- Created resources and materials for clinicians and patients in occupational and speech therapy.
Front Desk Attendant
Support & Opportunity Center, Southern State University
New Haven, CT
01.2024 - Current
- Provided essential assistance to students navigating food insecurity and housing challenges, offering support and referrals to campus resources and community services.
- Fostered a welcoming, non-judgmental environment where students felt comfortable seeking help with basic needs without stigma.
Cashier
Shoprite
Southbury, CT
07.2020 - Current
- Accurately processed customer transactions using point-of-sale (POS) systems, handling cash, credit, and digital payments.
- Provided exceptional customer service by greeting customers, answering questions, and resolving issues or concerns.
- Ensured the cleanliness and organization of the checkout area, maintaining a pleasant shopping experience for customers.
Education
Bachelor of Science Degree - Health Science
Southern Connecticut State University
New Haven, CT05.2026
High School Diploma -
Oxford High School
Oxford, CT06.2022
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Active listening and empathy
- Patience and professionalism in all interactions
- Ability to work collaboratively with diverse teams
- Microsoft
- Excel
- Customer service
- HIPAA compliance
- Inventory management
- First aid and CPR certified
- Problem solving
- Pediatric care
Volunteer Experience
Gaylord Inpatient Therapy Volunteer
- Welcomed and assisted patients, families, visitors, and staff in a professional and supportive manner.
- Provided non-clinical support to Physical, Occupational, and Speech Therapists during individual and group therapy sessions.
- Assisted with therapy activities by preparing materials, setting up patients, and offering non-skilled support, including wheelchair transport.
- Maintained therapy areas by cleaning, retrieving, and returning equipment and supplies.
Timeline
Pediatric Clinic Aide
More To Say
01.2025 - Current
Front Desk Attendant
Support & Opportunity Center, Southern State University
01.2024 - Current
Cashier
Shoprite
07.2020 - Current
Bachelor of Science Degree - Health Science
Southern Connecticut State University
High School Diploma -
Oxford High School