Madison Flinders
Murray,Utah
Summary
Dynamic Assistant with proven expertise, with exceptional communication skills, honed at VA Medical Center and other leading dental offices. Elevated patient compliance and mastered digital dental technologies, including 3D scanning. Known for leadership and adept at enhancing patient satisfaction through meticulous care and efficient procedure support. Driven Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
8
8
years of professional experience
Work History
Dental Assistant
VA Medical Center
Salt Lake, Utah
11.2023 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Laid out dental instruments and equipment before procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Established clean, sterile and welcoming environment for patients.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected and prepared tools used for procedures by sanitizing and arranging.
Dental Assistant
Stubbs Dental
Murray, UT
11.2021 - Current
- Provided excellent customer service in the dental office
- AO4 surgery from start to finish
- Conversions
- 3D scanning/digital database
- Oral surgery and Implant placement with PRF
- Added an additional new patients to the practice's client database
- Communicated with patients to schedule appointments and identify dental needs, increasing patient compliance in teeth cleaning by 98%
- Received positive feedback from patients for the quality of cleaning and engaging communication
- Recruited and trained new employees
- Performed up to 20 procedures per day, such as teeth cleanings, fillings, crowns, and root canals
Dental Assistant
Simply Dental
Sandy, UT
12.2019 - 11.2021
- Received positive feedback from patients for the quality of cleaning and engaging communication
- Provided excellent customer service in the dental office
- Chair-side Dr
- With all procedures
- Inventory for office
- Trained new associates
- Communicated with patients to schedule appointments and identify dental needs
Scheduling Coordinator
Summit Oral Surgery
SLC, UT
12.2018 - 12.2019
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Organized and scheduled new and existing patients
- Managed work flow for Dr.'s and other employees
- Medical clearance tracker
Dental Assistant
Gary Findley DDS
SLC, UT
01.2017 - 12.2018
- Updated insurance forms and patient charts to ensure accurate billing information was submitted
- Utilized new digital forms to track patient data and maintain detailed record
- Provided excellent customer service in the dental office
- Received positive feedback from patients for the quality of assistance and engaging communication
Education
Associates of Science -
SLCC
trueSkills
- Leadership
- Time management
- Documentation review
- Communication skills
- X-Ray
- Digital scanning
- Procedure Support
- Patient Services
- Patient Counseling
- Equipment Sterilization
- Patient Education
- Treatment room setup
- Sterilization techniques
- Patient records gathering
- Instrument preparation
- Strong writing and verbal skills
- Clinical Support
- Infection control procedures
- Strong manual dexterity
- Chair-side support
- Complex Problem-Solving
- Team Collaboration
- Stress management techniques
Languages
English
Affiliations
- Snowboarding and MTN biking
- Gardening/Plants
- Camping
- Gym
References
References available upon request.
Timeline
Dental Assistant
VA Medical Center
11.2023 - Current
Dental Assistant
Stubbs Dental
11.2021 - Current
Dental Assistant
Simply Dental
12.2019 - 11.2021
Scheduling Coordinator
Summit Oral Surgery
12.2018 - 12.2019
Dental Assistant
Gary Findley DDS
01.2017 - 12.2018
Associates of Science -
SLCC
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