Summary
Overview
Work History
Education
Skills
Timeline
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MADISON FORDING

Cape Coral,FL

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Panera Bread. Proven ability to enhance productivity through effective delegation and training. Skilled in multitasking and relationship building, consistently delivering high-quality service while maintaining attention to detail. Committed to fostering a positive team environment.

Overview

10
10
years of professional experience

Work History

Team Lead/Crew Trainer

Panera Bread
Cape Coral, Florida
05.2023 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Delegated tasks appropriately according to individual skill sets.
  • Delegated daily tasks to team members to optimize group productivity.
  • Trained new staff in relevant processes and procedures.

SALES ASSOCIATE

THE UPS STORE
08.2022 - 05.2023
  • Helped customers mail out their packages as safely and securely as possible, following the rules and regulations the store has.
  • Helped customers print out documents, scan documents to an email, take passport photos, and send back amazon returns.
  • Became a Notary Public.
  • This job has helped me with my multi-tasking skills tremendously.

CASHIER/COOK

DYNAMITE STREET EATZ FOOD TRUCK
07.2021 - 08.2022
  • Started off as a cashier, but eventually trained to be a cook and food prepper.
  • Cleaned and organized the food truck for hours every week.
  • The owners were training me themselves to become a supervisor and take over a food truck to run myself, but I realized that was not what I wanted to do anymore.

CASHIER

PANERA BREAD
08.2017 - 07.2021
  • Performed multiple different jobs here; I could open/close the bakery, worked on the register, delivered the food to the customer's tables, prepped the food in the back, as well as opened and closed the dining room.

COPY & PRINT ASSOCIATE

STAPLES
01.2017 - 08.2017
  • Worked in the area that would print out posters, paper copies, business cards, do book spiraling, etc.
  • There was also a UPS drop-off in the printing area, and I would help customers with that as well.

SALES ASSOCIATE

KOHL'S
09.2016 - 01.2017
  • Worked as a seasonal associate during Black Friday and Christmas time.
  • Worked out on the floor, folded clothes and put them in their designated spots, and answered any questions customers might have had.
  • Worked on the register as well.

HOSTESS

ASIA BUFFET
11.2015 - 09.2016
  • Worked as a hostess on the weekends.

Education

AA/BS - NURSING

FLORIDA SOUTHWESTERN COLLEGE
05.2023

HIGH SCHOOL DIPLOMA -

ISLAND COAST
06.2016

Skills

  • Customer service
  • Multitasking
  • Communication
  • Organizing
  • Leadership qualities
  • Patient care
  • Relationship building
  • Attention to detail

Timeline

Team Lead/Crew Trainer

Panera Bread
05.2023 - Current

SALES ASSOCIATE

THE UPS STORE
08.2022 - 05.2023

CASHIER/COOK

DYNAMITE STREET EATZ FOOD TRUCK
07.2021 - 08.2022

CASHIER

PANERA BREAD
08.2017 - 07.2021

COPY & PRINT ASSOCIATE

STAPLES
01.2017 - 08.2017

SALES ASSOCIATE

KOHL'S
09.2016 - 01.2017

HOSTESS

ASIA BUFFET
11.2015 - 09.2016

AA/BS - NURSING

FLORIDA SOUTHWESTERN COLLEGE

HIGH SCHOOL DIPLOMA -

ISLAND COAST

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