Madison Foster
Houma,LA
Summary
Skilled professional with experience in managing both employees and the public, taking records in important documents, and time management. Proven ability in conflict resolution and employee training, ensuring compliance, and enhancing employee and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Ember kitchen and cocktails
Houma, Louisiana
01.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Thinking quickly to solve any problem that may come up.
- Time management skills.
- Training new employees.
Ophthalmic Technician/ Clinical Manager
Carolina Vision Center
Fayetteville , NC
05.2022 - 10.2024
- Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
- Working with other offices and hospitals to ensure that proper medical care is being taken.
- Scheduling appointments and following up with patients afterward to ensure they had a good experience.
- Handling conflict when it comes to employees or patients.
- Making sure that all employees are up to date on all training and certifications.
- Responsible for interviewing, hiring and training new employees.
Manager/ Server
Mas Speedshop
Fayetteville, NC
05.2021 - 08.2023
- Delegated work to staff, setting priorities and goals.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Maintained detailed records of sales transactions and daily shift reports.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Education
Psychology
Nicholls State University
Thibodaux, LASkills
- Time management
- Employee training
- Conflict resolution
- Attention to detail
- Task delegation
- Communication skills
Timeline
Server
Ember kitchen and cocktails
01.2025 - Current
Ophthalmic Technician/ Clinical Manager
Carolina Vision Center
05.2022 - 10.2024
Manager/ Server
Mas Speedshop
05.2021 - 08.2023
Psychology
Nicholls State University
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