Madison Franklin
Duncanville,AL
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level.
- Ready to help team achieve greatness
Outgoing supervisor are elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions.
- Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules
- experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Skate Booth
HOTP Event Staffing (City Of Tuscaloosa)
12.2022 - 01.2023
- Maintained superior customer service skills when relaying rink policies and procedures to
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Patrolled areas surrounding skating rink to prevent theft or vandalism.
- Answered product inquiries and sold skate merchandise.
Team Member
Chick-fil-A- South
06.2022 - 11.2022
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted with inventory counts and stocking of merchandise.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Barista/Bookseller
Barnes & Noble
10.2021 - 07.2022
- Implemented new procedures and policies to improve store operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Used in-store system to locate inventory and place special orders for customers.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Team Member
CFA-DTO
05.2021 - 09.2021
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
Education
Diploma -
Hillcrest High School
Tuscaloosa, AL05.2021
Associate Of Applied Arts - Culinary Arts
Shelton State Community College
Tuscaloosa, ALSkills
- Recreational Activities
Classroom Instruction
- Safety Procedures
- Special Events
- Effective Communication
- Excellent Customer Service
- Creativity and Flexibility
- Self-Control
Timeline
Skate Booth
HOTP Event Staffing (City Of Tuscaloosa)
12.2022 - 01.2023
Team Member
Chick-fil-A- South
06.2022 - 11.2022
Barista/Bookseller
Barnes & Noble
10.2021 - 07.2022
Team Member
CFA-DTO
05.2021 - 09.2021
Diploma -
Hillcrest High School
Associate Of Applied Arts - Culinary Arts
Shelton State Community College
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