Madison Funez
Charlotte,NC
Summary
Dynamic professional with a strong background in team leadership and community engagement. Skilled in observation and monitoring, I excel in fostering relationships through empathy and effective communication, ensuring high team performance and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Daycare Floater
Woodlawn Child Development Center
10.2024 - Current
Shift Manager
Freddy’s Frozen Custard and Steakburgers
04.2024 - 10.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Assistant General Manager
Smithfield’s Chicken N BBQ
08.2015 - 12.2021
Missionary
Missions In Action Inc.
05.2022 - 11.2023
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Prepared and delivered mission-related presentations to church and community groups.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
Education
Southeast Guilford High School
Greensboro2017
Skills
- Observation and monitoring
- Patience and tolerance
- Classroom organization
- Professionalism and ethics
Certification
Early Childhood
Languages
Spanish
Native or Bilingual
Timeline
Daycare Floater
Woodlawn Child Development Center
10.2024 - Current
Shift Manager
Freddy’s Frozen Custard and Steakburgers
04.2024 - 10.2024
Missionary
Missions In Action Inc.
05.2022 - 11.2023
Assistant General Manager
Smithfield’s Chicken N BBQ
08.2015 - 12.2021
Southeast Guilford High School
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