Madison Gardner
Fort Worth
Summary
Dedicated professional with strong customer service skills and a background in education and healthcare. Proven ability to enhance patient experiences and foster early childhood learning through effective communication and problem-solving.
Overview
7
7
years of professional experience
Work History
Glenview Baptist Church Teacher
Glenview Mother's day out
Fort Worth
08.2024 - 05.2025
- Developed engaging lesson plans to foster early childhood learning and development.
- Implemented classroom management strategies, fostering a supportive and engaging learning environment.
- Collaborated with parents to discuss children's progress and address any concerns.
- Promoted understanding and good manners among children while guiding social development behaviors.
- Facilitated critical thinking skills through problem-solving activities, enhancing children's ability to navigate challenges.
Medical Assistant/Receptionist
Prentiss Family Medicine
Colleyville
06.2018 - 12.2019
- Facilitated appointment scheduling and check-in procedures to enhance patient flow.
- Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
- Provided exceptional customer service to enhance patient experiences.
- Coordinated communication between medical staff and patients effectively.
- Managed phone inquiries and provided professional responses to patient questions to ensure clear communication.
- Handled insurance verification and managed billing inquiries promptly.
- Managed patient records using electronic health record systems.
- Maintained accurate medical records by efficiently filing, retrieving, scanning, copying, and faxing documents for physicians and staff.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
Medical Assistant Certification - Medical Assistant
The College of Health Care Professions
TX02-2018
High School Diploma -
Central High School
Fort Worth, TX05-2016
Skills
- Curriculum development
- Effective communication
- Customer service excellence
- Adaptability and professionalism
- Problem solving and critical thinking
- Electronic health records management
- Patient scheduling and flow management
Timeline
Glenview Baptist Church Teacher
Glenview Mother's day out
08.2024 - 05.2025
Medical Assistant/Receptionist
Prentiss Family Medicine
06.2018 - 12.2019
Medical Assistant Certification - Medical Assistant
The College of Health Care Professions
High School Diploma -
Central High School