Madison Garrett
Belleville,MI
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Customer Service Team Member
Tim Hortons
Belleville, Michigan
08.2019 - Current
- Ensured store shelves were stocked appropriately with merchandise items.
- Assisted customers with product selection and ordering processes.
- Processed payments using cash registers and credit card machines.
- Greeted customers and provided prompt, courteous service.
- Explained product details and care to potential customers.
- Informed customers of sales and promotions.
Volunteer
Friends of Michigan Animal Rescue
Belleville, MI
06.2019 - 04.2020
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Direct animal care.
- Cleaning and sanitizing of cat enclosures.
- Examined animals and reported any visual health concerns.
- Animal enrichment activities. (Animal socialization and play.)
Education
High School Diploma -
Lincoln High School, Ypsilanti, MI
Ypsilanti, MI06-2019
Skills
- Customer Service
- Customer Focus
- Cash Handling
- Customer Complaint Resolution
- Customer inquiries
- In-store support
- Staff Training
- Store maintenance
- Materials Transport
References
References available upon request.
Timeline
Customer Service Team Member
Tim Hortons
08.2019 - Current
Volunteer
Friends of Michigan Animal Rescue
06.2019 - 04.2020
High School Diploma -
Lincoln High School, Ypsilanti, MI