Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Garrison

Madison,AL

Summary

Experienced Medical Assistant with a strong background in customer service and patient care. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Proven ability to enhance guest experiences through effective communication and conflict resolution. Skilled in medical terminology and team collaboration, consistently achieving high satisfaction levels and maintaining operational efficiency. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Intern

Madison Academy High School
08.2024 - 05.2025
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Completed 72 clinical shadowing hours across diverse healthcare settings, including a variety of units in the hospital as well as clinics and private practice
  • Gained hands-on exposure to patient care, medical terminology, charting, vital signs, and healthcare team collaboration
  • Observed a variety of medical professionals, including physicians, nurses, and allied health staff, enhancing understanding of diverse healthcare roles and workflows

Server

Lanier House
05.2025 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Restaurant Hostess

First Watch
05.2025 - Current
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Sales Associate

Topspin Tennis
05.2022 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Madison Academy
Madison, AL

Skills

  • Patient care
  • Medical terminology
  • Data entry
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Patient scheduling
  • Supply restocking

Certification

  • Certified Clinical Medical Assistant, NHA - Issued on 5/23/25

Timeline

Server

Lanier House
05.2025 - Current

Restaurant Hostess

First Watch
05.2025 - Current

Intern

Madison Academy High School
08.2024 - 05.2025

Sales Associate

Topspin Tennis
05.2022 - Current

High School Diploma -

Madison Academy

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