Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Madison Gau

San Marcos,TX

Summary

Motivated student and part-time employee, with experience in elevated customer service, professional teamwork, and organized time management, as well as Social Media work in content creation and development. My education has prepared me with an excellent working background in many applicable real-world skills such as oral communication, collaboration, and written communication. I am currently studying as a Political Science major at Texas State University and plan to graduate with a minor in Business Administration, and Woman and Gender Studies. Additionally, I am working to receive a Certificate in Environmental Studies.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Lead

White House Black Market
San Marcos, TX
09.2023 - Current
  • Balanced cash drawers at the end of each shift.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Mentored and trained team members in order to improve and maintain their job performance.

Social Media & Photography Team

LEWK Magazine Texas State
San Marcos, TX
08.2023 - Current
  • Assisted in developing and implementing social media strategies to increase brand awareness.
  • Worked alongside leaders to brainstorm and implement content ideas and new projects.
  • Organized and maintained a digital library of images, video clips, and other media files.
  • Composed creative shots for projects such as product photography or advertising campaigns.

Summer Camp Counselor

Greater Austin YMCA
Buda, TX
05.2023 - 08.2023
  • Provided a safe, nurturing environment for children during their stay at the camp.
  • Assisted team members in creating a fun and safe environment for kids to play, learn, and develop new skills.
  • Taking on leadership role as group instructor and assisting in camp activities.

Before and After School Care Assistant

Comal ISD
New Braunfels, TX
10.2022 - 05.2023
  • Provided a safe, nurturing environment for children during their stay at the facility.
  • Supported my directors in deescalating situations through verbal and tactile communication.
  • Assisted children and coworkers with problem solving skills and ideas to create a more smoothly running environment.

Hostess/Server

Dos Rios Mexican Bar & Grill
New Braunfels, TX
10.2021 - 08.2022
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Stayed in open communication with the kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Education

Bachelor of Arts - Political Science

Texas State University
San Marcos, TX
05.2025

High School Diploma -

Memorial Early College High School
New Braunfels
05.2022

Associate of Arts - Liberal Arts

St. Phillips Alamo Colleges
San Antonio, TX
05.2022

Skills

  • Content Creation & Development
  • Effective Organization
  • Photography and Videography
  • Digital Media
  • Verbal & Written Communication
  • Workflow Coordination

Languages

English
Native/ Bilingual

Affiliations

  • Member, National Honors Society (January 2021 - May 2022)
  • Member, Phi Theta Kappa (January 2021 - May 2022)
  • Member, New Braunfels City University (April - May 2023)
  • Member, Texas State University Model UN Team (January - May 2024) & SRMUN Competition (Charleston, NC, March 2024)

Certification

  • CPR/AED/First Aid Certification, Greater Austin YMCA - 2023
  • Childcare Certification, Greater Austin YMCA - 2023

Timeline

Sales Lead

White House Black Market
09.2023 - Current

Social Media & Photography Team

LEWK Magazine Texas State
08.2023 - Current

Summer Camp Counselor

Greater Austin YMCA
05.2023 - 08.2023

Before and After School Care Assistant

Comal ISD
10.2022 - 05.2023

Hostess/Server

Dos Rios Mexican Bar & Grill
10.2021 - 08.2022

Bachelor of Arts - Political Science

Texas State University

High School Diploma -

Memorial Early College High School

Associate of Arts - Liberal Arts

St. Phillips Alamo Colleges

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Madison Gau