Madison Gonzales
Stockton,CA
Summary
I've worked as an Office Assistant for three different businesses, where I have utilized problem-solving skills and adaptability to enhance office operations. I excel in communication, organization, and efficient task completion. I am looking to be part of an establishment where I can continue to build my skills in data entry and customer service.
Overview
11
11
years of professional experience
Work History
Server/Front Desk Receptionist
Brookside Country Club
Stockton, CA
02.2014 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner
- Answered between 10-30 incoming calls, directed them to appropriate personnel and taking messages.
- Provided excellent customer service to ensure satisfaction to over 600+ members.
Daycare Assistant
Mary Han's Daycare
Stockton, CA
01.2014 - 12.2023
- Ensured safety of the 10-15 children by monitoring their play areas and activities throughout the day.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Reviewed invoices for accuracy before submitting them for payment processing.
Cash Controller
Santa Cruz Boardwalk
Santa Cruz, CA
04.2019 - 08.2019
- Reconciled intercompany transactions on a daily basis .
- Assisted with day-to-day closing activities such as journal entries preparation and reconciliation of general ledger accounts.
- Maintained records of all incoming funds that equaled almost a quarter of $1,000,000 for our department into our vaults.
Education
Bachelor of Arts - Politics/Theater
University of California, Santa Cruz
Santa Cruz, CA06-2020
Skills
- Communication
- Administration
- Creative
- Customer Service
- Problem-Solving
- Data Analysis
Technical
- Microsoft Office
- Adobe Illustrator
- PaintToolSai
- Graphic Art Programs
Timeline
Cash Controller
Santa Cruz Boardwalk
04.2019 - 08.2019
Server/Front Desk Receptionist
Brookside Country Club
02.2014 - Current
Daycare Assistant
Mary Han's Daycare
01.2014 - 12.2023
Bachelor of Arts - Politics/Theater
University of California, Santa Cruz
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