Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Gregory

Nursing Student
Charlotte,North Carolina

Summary

I am a self-motivated and highly driven nursing student seeking to optimize my patient care experience, knowledge, and skills. Detail-oriented with extensive experience in telecommunications, retail and customer service. Troubleshoots complex issues with ease and patience.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Cashier

9330 Center Lake Dr Suites
Charlotte, NC
  • Worked during peak times and high volume
  • Provided great customer service
  • Completed multiple orders within a time interval
  • Made sure work environment was sterile for staff members and customers
  • Trained two new employees on correct protocols and operation and maintenance of equipment
  • Collected and authorized payments of guests.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items and join reward programs.

Customer Service Associate

8111 Concord Mills Boulevard
Concord, NC
  • Greeted Customers
  • Provide excellent,
  • Exceed sales quotas
  • Assisted with inventory management
  • Regularly updating customers about the newest releases and promotions
  • Developed and actualized customer service initiatives to decrease wait times.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Resolved concerns with products or services to help with retention and drive sales.

CNA II / Secretary

Atrium Health, N, Tryon
Charlotte, NC
01.2022 - Current
  • Time management
  • Perform Basic Life support (BLS)
  • Organize patient placement within the ED
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Communicate therapeutically with patients
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.

Hostess/ Server

Mama Ricotta’s
Kings, Charlotte, NC
05.2021 - 10.2021
  • Greeted customers
  • Scheduled reservations
  • Managed and updated restaurant floor and seating chart
  • Served Guest
  • Kept side stations stocked
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Sales Associate and Cashier

Kids Footlocker
Concord
06.2019 - 04.2021
  • Answered customer questions and helped find specific items.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier Customer Service

Banana Republic
Charlotte
09.2018 - 06.2019
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Referred to price sheets and special sale bulletins to enter price changes.
  • Answered product questions using knowledge of sales and store promotions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Operated cash register to record transactions accurately and efficiently.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Paramedic Intern

MEDIC EMS
Charlotte, Wilkinson, NC
06.2018 - 08.2018
  • Assisted paramedics with assessing patient’s condition through physical and verbal exams 2
  • Assisted human resources director with organizing new hire orientation
  • Restocked and organized ambulances
  • Responded to emergency assignments quickly and safely

Education

Nursing

Carolinas College of Health Sciences
Charlotte, NC
01.2022 - Current

The University of North Carolina
08.2019 - 04.2021

High School Diploma -

Philip O Berry
08.2015 - 06.2019

Skills

Customer assistance

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Timeline

CNA II / Secretary

Atrium Health, N, Tryon
01.2022 - Current

Nursing

Carolinas College of Health Sciences
01.2022 - Current

Hostess/ Server

Mama Ricotta’s
05.2021 - 10.2021

The University of North Carolina
08.2019 - 04.2021

Sales Associate and Cashier

Kids Footlocker
06.2019 - 04.2021

Cashier Customer Service

Banana Republic
09.2018 - 06.2019

Paramedic Intern

MEDIC EMS
06.2018 - 08.2018

High School Diploma -

Philip O Berry
08.2015 - 06.2019

Cashier

9330 Center Lake Dr Suites

Customer Service Associate

8111 Concord Mills Boulevard

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Madison GregoryNursing Student