Summary
Overview
Work History
Education
Skills
References
Timeline
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Madison Gribbin

Portage,PA

Summary

Dynamic and results-driven professional with a proven track record at BESTWAY Pizza, excelling in customer service and team building. Adept at cash handling and policy compliance, I foster positive relationships and enhance operational efficiency, ensuring exceptional experiences for both staff and customers. Committed to delivering excellence in every interaction.

Overview

5
5
years of professional experience

Work History

Summer Hire - IT Desk

Saint Francis University
Loretto, PA
05.2024 - Current
  • Delivered exceptional customer service through effective customer interactions.
  • Utilized software programs for inventory tracking and sales analytics reporting.
  • Organized materials and distributed them to staff for improved operational efficiency.

Shift Manager

BESTWAY Pizza
Portage, PA
12.2020 - Current
  • Cultivated positive working relationships with staff, customers, and vendors.
  • Ensured accurate completion of all opening and closing duties according to established guidelines.
  • Trained new employees on customer service, product knowledge, and cash handling techniques.

Crew Member

Dunkin' Donuts
Indiana, PA
09.2024 - 05.2025
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Education

Early Childhood Education

Admiral Peary Vocational Technical School
Ebensburg
05-2023

Some College (No Degree) - Speech Language Pathology

Indiana University of Pennsylvania
Indiana, PA

Skills

  • Customer service
  • Cash handling
  • Adaptable thinking
  • Effective communication
  • Policy compliance
  • Team building

References

References available upon request.

Timeline

Crew Member

Dunkin' Donuts
09.2024 - 05.2025

Summer Hire - IT Desk

Saint Francis University
05.2024 - Current

Shift Manager

BESTWAY Pizza
12.2020 - Current

Early Childhood Education

Admiral Peary Vocational Technical School

Some College (No Degree) - Speech Language Pathology

Indiana University of Pennsylvania