Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Grigsby

Nursing Student, ,Certified Nursing Assistant

Summary

Proficient and caring nursing team member offering compassionate patient-facing experience. Adept at addressing patient needs with empathetic care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Lead

11th Hour
03.2022 - 08.2024
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Unit Clerk

Grigsby Label
08.2021 - 02.2022
  • Greeted and interacted with customers to provide information, answer questions and assist with appointment scheduling.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Multi-tasked to ensure everything was done efficiently and organized.

Cardiac Monitor Technician/Medical Unit Clerk

Oroville Hospital
09.2020 - 06.2021
  • Closely monitored patient condition during tests and alerted the assigned nurse if patient became stressed or conditioned worsened.
  • Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Maintained accurate and detailed records of patient information and treatments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered multi-line telephone system, provided information, and directed calls.

Server

Ponte Palmero
04.2019 - 08.2020
  • Cultivated warm relationships with geriatric community.
  • Delivered personalized meal service to residents, ensuring dietary restrictions and preferences were met with accuracy and care.
  • Maintained strict hygiene and sanitation protocols in compliance with health and safety regulations, ensuring a clean and safe dining environment.
  • Collaborated with nursing and care staff to coordinate meal schedules, supporting residents' health and wellness plans.
  • Adapted to varying levels of resident independence, providing additional assistance to those with mobility challenges or special needs.

Education

Currently Enrolled - Pre-nursing

Folsom Lake College
Folsom, CA

High School Diploma -

Oak Ridge High School
El Dorado Hills, CA
05.2017

Skills

  • Patient-focused care
  • Showing empathy and understanding in every personal interaction
  • Maintaining confidentiality
  • Basic Life Support
  • Able to multi-task in a high stress environment

Certification

Cardiac Monitor Technician- Dignity Health


Certified Nursing Assistant- SacMed Training


Medical Terminology


Timeline

Shift Lead

11th Hour
03.2022 - 08.2024

Unit Clerk

Grigsby Label
08.2021 - 02.2022

Cardiac Monitor Technician/Medical Unit Clerk

Oroville Hospital
09.2020 - 06.2021

Server

Ponte Palmero
04.2019 - 08.2020

Currently Enrolled - Pre-nursing

Folsom Lake College

High School Diploma -

Oak Ridge High School

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Madison Grigsby