Madison Hall
Atlanta,Georgia
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
Work History
QC Manager
SGH Enterprises
01.2025 - Current
- Supported inspection processes by conducting visual checks and documenting findings accurately.
- Collaborated with team members to identify and resolve quality issues during production runs.
- Maintained organized documentation of inspection results and corrective actions taken on non-compliant products.
- Streamlined QC processes for increased efficiency and reduced production downtime.
- Established a proactive approach to problem-solving, preventing potential issues before they escalated into major setbacks.
- Maintained an organized and efficient workspace, fostering a productive environment for the entire QC team.
Sales Manager
4Ward Marketing
06.2022 - 11.2022
- Developed strategic sales plans to enhance market presence and drive revenue growth.
- Trained and mentored junior sales staff, fostering a collaborative team environment focused on performance improvement.
- Cultivated relationships with key clients, ensuring high levels of satisfaction and repeat business opportunities.
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Shift Manager
Clean Juice
01.2021 - 05.2022
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored team members on operational procedures and product knowledge.
- Implemented health and safety protocols, ensuring compliance with company standards.
- Monitored staff performance and provided constructive feedback to enhance productivity.
- Resolved customer inquiries and complaints promptly, fostering positive customer relationships.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
J.D. - Law
Atlanta's John Marshall School of Law
Atlanta, GABachelor of Arts - Communications
College of Charleston
Charleston, South Carolina, SC05-2022
Skills
- Corrective and preventive actions
- Documentation review
- Conflict resolution
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Effective multitasking
- Excellent communication
Languages
Russian
Limited Working
French
Elementary
Timeline
QC Manager
SGH Enterprises
01.2025 - Current
Sales Manager
4Ward Marketing
06.2022 - 11.2022
Shift Manager
Clean Juice
01.2021 - 05.2022
J.D. - Law
Atlanta's John Marshall School of Law
Bachelor of Arts - Communications
College of Charleston