Madison Hamlin
Greenville,MI
Summary
Attentive and personable, bringing years of caregiving and organization to the team. Versatile, offering experience in management and teamwork. Successful at prioritizing tasks, maintaining organization and optimizing workflow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Green Acres Nursing Home
Greenville , MI
2022.03 - 2022.05
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Documented vitals, behaviors and medications in client medical records.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Remained alert to problems or health issues of clients and competently responded.
- Kept clients engaged in social networks and communities for personal health and growth.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Administered medication as directed by physician.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Used ECP to maintain records of services performed and apparent condition of patients.
- Cared for up to 20 residents in one day.
Professional Pet Sitter
Care.com Inc
Lakeview , United States
2021.07 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Fed, watered and cared for goats, sheep and chickens.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Supported optimal animal health and comfort with frequent bedding changes.
- Helped treat animal skin and eyes with ointments and other medications.
- Administered parasite preventive, vitamins and supplements, and treatments for acute conditions.
- Organized picking up and dropping off animals at client locations.
- Supported newborn animals with heat, safety and clean bedding to promote optimal growth and health.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed specific food and water schedules for different animal species.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Followed pet care instructions for dietary needs and medication regimens.
- Managed facility laundry, cleaning and restocking.
Nanny
Care.com Inc
Lakeview , United States
2021.07 - Current
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Engaged with children on age-appropriate level.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Assisted with light housekeeping duties as well as running errands.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Involved children in caring for household pets and chores.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Identified warning signs of emotional and developmental problems in children.
- Employed positive reinforcement methods to encourage good behavior.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Cared for 4 children at one time.
Secretary
Lakeview Community Wellness Center
Lakeview , United States
2018.10 - 2021.07
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying and filing documents.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Checked members into gym by scanning badges.
- Maintained close contact with customers to provide updates on issues or service requests.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected monthly membership payments from clients and updated account balances.
- Answered up to 30 calls in one day.
Hostess
Winter Inn
Greenville , MI
2020.08 - 2020.10
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Promoted Winter Inn's community through recommendations.
- Sat up to 60 people in one night. Answered up to 20 calls in one night for take out, questions, or room reservations.
Cart Attendant
Canadian Lakes Golf Course
Lakeview , MI
2020.06 - 2020.08
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Monitored pace of play, turf repairs, and tee times for players.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Assisted up to 90 golfers in one day.
- Removed broken and unserviceable carts from inventory for repair
- Delivered information and details of interest about facility to visitors
- Organized and arranged golfers' tee times to keep course activities running smoothly
- Prepared golf carts daily by stocking pencils, tees, scorecards and towels
- Shut down facility daily by turning off lights, storing equipment and locking doors
- Organized store merchandise racks by color, size and style to promote visually appealing environment
Education
No Degree - Art History
Montcalm Community College
Sidney, MI05.2023
High School Diploma -
Lakeview High School
Lakeview, MI05.2020
Skills
- Background in psychology
- Answering calls and keeping communication
- Maintaining clean environments.
- Creating personalized relationships
- Administrating medication and insulin
- Meal Organizing
- Positive Reinforcement Methods
- Client Needs Assessment
- Emergency Situations
Certification
- First Aid/CPR Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Direct Care Worker
Green Acres Nursing Home
2022.03 - 2022.05
Professional Pet Sitter
Care.com Inc
2021.07 - Current
Nanny
Care.com Inc
2021.07 - Current
Hostess
Winter Inn
2020.08 - 2020.10
Cart Attendant
Canadian Lakes Golf Course
2020.06 - 2020.08
Secretary
Lakeview Community Wellness Center
2018.10 - 2021.07
No Degree - Art History
Montcalm Community College
High School Diploma -
Lakeview High School
- First Aid/CPR Certified
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