Madison Hammond
Mill Creek
Overview
6
6
years of professional experience
1
1
Certification
Work History
Blood Collection Specialist
Bloodworks Northwest
Everett, WA
01.2024 - Current
- Collection of biological specimens including whole blood, platelets, plasma, and red blood cells using whole blood collection systems and apheresis centrifuging machines
- Prepared equipment and supplies for collection procedures
- Grandiose knowledge of sterile practices to ensure purity and potency of blood components
- Educating donors on the blood donation process, addressing questions and concerns effectively while maintaining confidentiality
- Adherence to HIPAA policies
- Documenting vital statistics, health history, medications, and possible infections accurately in electronic health records systems to ensure donor eligibility
- Monitor donor vasovagal reactions before, during, and after collection, providing immediate care as needed while documenting symptoms and countermeasure provided
- Collaborated with team members to optimize workflow efficiency during high-volume donation events.
- Consistent and accurate labeling practices and ensured safe handling of collected blood components to reduce any risk of deviation or contamination.
- Established and maintained rapport to ensure positive experiences while creating a safe and welcoming environment for donors and volunteers
- Ability to set up mobile blood drives and coordinate with staff to ensure safety and compliance are prioritized
- Lead teams efficiently while ensuring optimal donor flow, team collaboration and training operation needs are met
- Proficient in Microsoft office
Sales Associate
Kohl's
Snohomish, WA
10.2022 - 01.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
Kohl's
Snohomish, WA
09.2019 - 10.2021
- Learned inventory management practices
- Maintained adequate stock in order to reduce shortages
- Assisted customers with curated product selection
- Handle all shopping inquiries to enhance shopping experience
- Supported daily operations including maintaining sales floor cleanliness, organization, and clerical duties
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise per seasonal and company wide deals
- Handled cash transactions efficiently
- Proficient knowledge of company cash handling policies, ensuring accuracy in all financial exchanges for returns, purchases and third-party services
- Prepared merchandise for sales floor by pricing or tagging and managing display
Education
Associate Of Science - Chemistry
Everett Community College
Everett, WA8 2024
Bachelor of Science - Biochemistry
University of Washington
Bothell, WA06-2028
Skills
- HIPAA compliance
- Phlebotomy expertise
- Labeling accuracy
- Venipuncture
- Data entry
- Medical terminology
- Quality control
- Communication
- Donor screening
- Sanitation and sterilization
- Shift operations
- Customer service
- Order of draw
- Cash handling
- Scheduling service
- Proficient in Microsoft
- Attention to detail
- Prompt and timely
- Knowledge of blood borne pathogens
- Time management
- Specimen handling
- Technical troubleshooting
- Hemoglobin testing
- Therapeutic phlebotomy
- Teamwork
- Problem-solving
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Decision-making
- Adaptability and flexibility
- Certified in CPR/AED
Certification
BLS with American Heart Association
(04/2024 - 04/2026)
Medical Assistant Phlebotomist
(05/2025 - 05/2027)
Timeline
Blood Collection Specialist
Bloodworks Northwest
01.2024 - Current
Sales Associate
Kohl's
10.2022 - 01.2024
Sales Associate
Kohl's
09.2019 - 10.2021
Associate Of Science - Chemistry
Everett Community College
Bachelor of Science - Biochemistry
University of Washington