Madison Hampton
Tucson,AZ
Summary
Highly motivated, capable, dedicated professional to providing excellent service and dining experiences. Personable and proactive worker with history of maintaining professionalism and excellent service in high stress and high volume hours. Dedicated team player. Excellent interpersonal in time management skills. Excited for new learning opportunities and responsibilities to grow within your company.
Overview
3
3
years of professional experience
Work History
Server
The Landing
Oro Valley, AZ
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Trained and mentored new employees to maximize team performance.
Hostess
Trident Bar and Grill
Tucson, AZ
07.2021 - 01.2022
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Hostess/Expo/Busser
Noble Hops
Oro Valley, Arizona
07.2021 - 01.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Reset and cleaned tables quickly to prepare for new customers.
Education
High School Diploma -
Catalina Foothills High School
Tucson, AZRegistered Nurse - Nursing
Pima Community College
Tucson, AZ05.2027
Skills
- Excel in fast paced environment
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Hospitality service expertise
- Professional Appearance
Timeline
Server
The Landing
12.2022 - Current
Hostess
Trident Bar and Grill
07.2021 - 01.2022
Hostess/Expo/Busser
Noble Hops
07.2021 - 01.2022
High School Diploma -
Catalina Foothills High School
Registered Nurse - Nursing
Pima Community College