Madison Hancock
Salt Lake City
Summary
With over a decade of experience in diverse industries, I bring a well-rounded administrative background and a strong ability to adapt. I specialize in account management, process improvement, and clear communication—consistently finding ways to simplify workflows and boost productivity. I’m dedicated to delivering meaningful results that support organizational goals and contribute to a positive, team-focused work environment.
Overview
9
9
years of professional experience
Work History
Assignment Coordinator
CompHealth
01.2022 - Current
- Provide comprehensive customer service to clients
- Manage assignment logistics
- Manage travel logistics and mitigate concerns to guarantee smooth transitions between assignments.
- Compile detailed assignment-related documents, outlining key responsibilities and deadlines.
- Manage data entry processes to ensure accurate and organized documentation.
- Facilitate collaboration between client and provider representatives to enhance operational efficiency.
- Provide ongoing assistance and resources to new hires, ensuring successful adaptation to company culture.
- Contribute to management initiatives and process improvements
- Manage electronic fax and document systems to enhance workflow efficiency.
Fulfillment Associate
Gigi Pip
North Salt Lake, Utah, United States
10.2020 - 01.2022
- Managed order processing, packing, and shipping operations to maintain high standards of accuracy.
- Performed detailed evaluations of items for defects to maintain product integrity and compliance.
- Managed inventory levels by restocking and maintaining orders as required.
- Assisted in receiving shipments and sorting materials for efficient organization. Loaded materials onto transport vehicles for distribution. Inputted inventory data into tracking systems for accurate record-keeping.
- Adhered to established warehouse protocols and safety guidelines to maintain a secure working environment.
Office Assistant
Lifespan Home Improvements
Salt Lake City
06.2020 - 10.2020
- Organized and updated client files to ensure accurate record-keeping.
- Coordinated and organized calendars for multiple sales representatives to streamline appointment scheduling.
- Cultivated and pursued sales leads to drive business growth.
- Oversaw customer communication processes to ensure timely and effective responses.
- Managed inventory of essential office supplies to ensure uninterrupted operations.
Associate Financial Representative
Northwestern Mutual
Greater Salt Lake City Area
08.2017 - 12.2019
- Contributed to strategic development and operational efficiency of practice as Associate Financial Representative.
- Managed client communications to ensure clear alignment on goals, expectations, and deliverables.
- Managed administrative documentation processes to ensure accuracy and accessibility.
- Managed daily service inquiries to enhance customer satisfaction and operational efficiency.
- Managed scheduling and organization of calendars to enhance operational efficiency.
Education
Bachelor of Science - BS - Environmental and Sustainability Studies
University of Utah
12.2022
Associate of Science - AS - General Studies
Salt Lake Community College
12.2020
Skills
- Attention to detail
- Adaptability and flexibility
- Interpersonal skills
- Written communication
- Organizational skills
Timeline
Assignment Coordinator
CompHealth
01.2022 - Current
Fulfillment Associate
Gigi Pip
10.2020 - 01.2022
Office Assistant
Lifespan Home Improvements
06.2020 - 10.2020
Associate Financial Representative
Northwestern Mutual
08.2017 - 12.2019
Associate of Science - AS - General Studies
Salt Lake Community College
Bachelor of Science - BS - Environmental and Sustainability Studies
University of Utah