Madison Handley
Lancaster,NY
Summary
Motivated server with engaging personality and flexible approach. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server/Table Busser
Lancaster Country Club
03.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Trainer
Lancaster Depew Soccer
04.2016 - 08.2023
- Train children how to play soccer
- Encourage, help and improve their skills to excel as a soccer player while teaching good sportsmanship and love for the game.
Apparel Sales Associate
Dicks Sporting Goods
02.2019 - 01.2022
- Created a positive store experience for customers
- Cashier and assist customers at the service desk.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
No Degree - Exercise Science, With A Minor in Business
D'Youville College
Buffalo, NY04.2026
High School Diploma -
Lancaster Central High School
Lancaster, NY06.2022
Skills
- Table Bussing
- Hospitality Service Expertise
- Table Setting Knowledge
- Order Accuracy
- Sales Techniques
- Performance Improvement
- Food Delivery
- Food Running
Timeline
Server/Table Busser
Lancaster Country Club
03.2022 - Current
Apparel Sales Associate
Dicks Sporting Goods
02.2019 - 01.2022
Trainer
Lancaster Depew Soccer
04.2016 - 08.2023
No Degree - Exercise Science, With A Minor in Business
D'Youville College
High School Diploma -
Lancaster Central High School
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