Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Regency Nursing & Rehabilitation Centers
08.2023 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Supported needs of 10+ residents under long-term care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Oriented new staff to facility and policies governing nursing staff and patient care.
Supported new nursing assistants through hands-on training, guidance, and mentorship as a Certified Nursing Assistant Preceptor.
Promoted patient-centered care by actively listening to concerns, advocating for their needs, and providing emotional support when needed.
Reviewed documentation and activities of student CNAs and corrected insufficient or harmful actions.
Nanny
Jaron Olsen
04.2022 - 08.2023
Supported children in play activities, meals and snacks, hygiene and socialization.
Assisted with light housekeeping duties as well as running errands.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Built positive and nurturing environments to support child social and emotional growth.
Engaged with children on age-appropriate level.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Assisted children with homework assignments and special projects across different subjects.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Involved children in caring for household pets and chores.
Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
Identified warning signs of emotional and developmental problems in children.
Played games, worked on puzzles and read books to young children.
Prepared tasty, healthy meals for children to encourage good eating habits.
Taught children everyday skills and language.
Service Advisor
Harley Swain Subaru
06.2023 - 07.2023
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Examined service history and provided initial inspection of vehicle to identify issues.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Followed up with customers about resolved issues to maintain high standards of customer service.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Documented problems and corrective actions to maintain records.
Certified Nursing Assistant
Elfin Services, Inc
10.2020 - 09.2021
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Obtained client medical history, medication information, symptoms and allergies.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Transported patients between rooms and appointments or testing locations.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Personal Shopper
John Willenberg
06.2019 - 01.2021
Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
Consulted with customers on food selections and custom order requests.
Picked quality and accurate items for customer order.
Request permission for substitution as and communicate in real-time with customer
Served Customer with knowledgeable, friendly support at every stage of shopping and purchasing
Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability
Delivered items to customer on desired schedules by managing time efficiently and planning effective routes