Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Madison Hansen

Hermiston,OR

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
08.2023 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported needs of 10+ residents under long-term care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Oriented new staff to facility and policies governing nursing staff and patient care.
  • Supported new nursing assistants through hands-on training, guidance, and mentorship as a Certified Nursing Assistant Preceptor.
  • Promoted patient-centered care by actively listening to concerns, advocating for their needs, and providing emotional support when needed.
  • Reviewed documentation and activities of student CNAs and corrected insufficient or harmful actions.

Nanny

Jaron Olsen
04.2022 - 08.2023
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Engaged with children on age-appropriate level.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Assisted children with homework assignments and special projects across different subjects.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Involved children in caring for household pets and chores.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Identified warning signs of emotional and developmental problems in children.
  • Played games, worked on puzzles and read books to young children.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Taught children everyday skills and language.

Service Advisor

Harley Swain Subaru
06.2023 - 07.2023
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Documented problems and corrective actions to maintain records.

Certified Nursing Assistant

Elfin Services, Inc
10.2020 - 09.2021
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Personal Shopper

John Willenberg
06.2019 - 01.2021
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Consulted with customers on food selections and custom order requests.
  • Picked quality and accurate items for customer order.
  • Request permission for substitution as and communicate in real-time with customer
  • Served Customer with knowledgeable, friendly support at every stage of shopping and purchasing
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability
  • Delivered items to customer on desired schedules by managing time efficiently and planning effective routes
  • Placed completed ordersin labeled, temperature-appropriate storage pending delivery
  • Loaded and unload orders at Customers home

Education

Associate of Arts - Transfer Degree - Transferred Prior To Completion

Clark College
Vancouver, WA
06.2021

High School Diploma -

Skyview High School
Vancouver, WA
06.2021

Skills

  • Patient-focused care
  • Supporting Personal Needs
  • Documenting Behaviors
  • Companionship and Emotional Support
  • Compassionate
  • Adaptable
  • Compassionate caregiver
  • Efficient and reliable team player
  • Recording Vital Signs
  • Transporting Patients
  • Patient Care
  • Trustworthy companion
  • Reliable team player

Certification

Nursing Assistant Certification, Oregon State

202108901CNA

08.26.2021 - 06.04.2027

Cardio Pulmonary Resuscitation, American Heart Association

Certification BLS

08.19.2020 - 08.2022

HIV/AIDS Training - Washington State

CNA Training School of Nursing, Inc

7 Hours

References

Melissa Jury

P. 503.871.7538

E. Aanntastic@gmail.com

Jolyn Ford

P. 541.571.8663

E.Jolynford2011@gmail.com

Ashley Longhorn

P. 541.561.0929

E. a.longhorn2014@gmail.com

Timeline

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
08.2023 - Current

Service Advisor

Harley Swain Subaru
06.2023 - 07.2023

Nanny

Jaron Olsen
04.2022 - 08.2023

Certified Nursing Assistant

Elfin Services, Inc
10.2020 - 09.2021

Personal Shopper

John Willenberg
06.2019 - 01.2021

High School Diploma -

Skyview High School

Associate of Arts - Transfer Degree - Transferred Prior To Completion

Clark College