Madison Harber
Pryor
Summary
Dynamic Assistant Manager at Dollar General with a proven track record in enhancing customer service and operational efficiency. Skilled in money handling and team leadership, I successfully improved cash reconciliation accuracy and fostered a collaborative work environment, driving team performance and achieving store goals. Committed to delivering exceptional results through effective problem-solving and staff development.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Dollar General
12.2022 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Salina High School
Salina, OK05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Goal setting
- Employee scheduling
- Schedule oversight
Timeline
Assistant Manager
Dollar General
12.2022 - 09.2023
Salina High School
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