Summary
Overview
Work History
Skills
Timeline
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Madison Hare

San Antonio,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Bartender Shift Lead

Little Woodrow's
08.2021 - Current
  • Administer training for new employees on state laws, local regulations, and company policies for safe alcohol service, food safety, and proper sanitation protocols
  • Manage inventory controls and validate weekly ordering needs to assure stock supply is adequate to meet customer demands
  • Manage bar internal controls to promote operational efficiency and adherence to company policies and regulations while ensuring accuracy of financial records
  • Conduct nightly beverage cost analysis to validate compliance with alcohol pour policies while maintaining accuracy of inventory
  • Assist with pricing strategies to determine minimum pour costs for drink specials, product promotion and events in order to maximize profitability
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Utilize various information management tools to analyze sales data, control inventory, monitor liquor usage, and manage employee schedules

Food Service Worker

Lattitude Seafood Co.
06.2020 - 07.2021
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Utilized POS system to receive and process food and beverage orders.
  • Cleaned and organized kitchen, dining and service areas.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Barista Shift Supervisor

Cafezino Cafe
02.2018 - 06.2020
  • Managed daily activities of staff, monitored productivity with knowledge of business operations policies, goals, and procedures while maintaining effective working relations with employees and vendors
  • Assigned responsibility for specified work and functional activities through effective oral & written communications utilizing formal & informal briefings to increase productivity and meet financial goals.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
  • Participated in budgeting and forecasting activities to make informed decisions.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Served consistent portions following recipes and control standards.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.

Skills

  • Payment Processing
  • Health Codes Compliance
  • Team Training and Development
  • Ordering Procedures
  • Clear and Effective Communication
  • Order Management
  • Oral and written communication skills
  • Aloha POS
  • Complex Problem-Solving
  • Basic Accounting

Timeline

Bartender Shift Lead

Little Woodrow's
08.2021 - Current

Food Service Worker

Lattitude Seafood Co.
06.2020 - 07.2021

Barista Shift Supervisor

Cafezino Cafe
02.2018 - 06.2020

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Madison Hare