Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Appointment Department Specialist
Perfect Look Salon
05.2024 - 12.2024
Managed high-volume call periods effectively, maintaining professional demeanor while addressing client needs promptly.
Delivered exceptional support for executive calendar management by scheduling appointments.
Managed calendars for staff members, scheduling appointments, calling/leaving voicemails, including appointment reminders as needed
Provided exceptional administrative support to co-workers by sending text and email reminders
Demonstrated strong organizational and time management skills while managing multiple projects.
Delivered key information on product features to help customers make educated purchasing decisions.
Store Manager
Lavish Boutique
04.2023 - 04.2024
Managed inventory control, cash control, and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Rotated merchandise and displays to feature new products and promotions.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Supervised guests at front counter, answering questions regarding products.
Dog Daycare Attendant/Trainer
A Dogs Best Friend
01.2022 - 03.2023
Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
Communicated professionally with pet owners via phone, email, and text.
Employee- Kennel Attendant
Townhouse Pet Care Center
06.2014 - 10.2016
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
Zoo Teen Volunteer
Oregon Zoo
06.2010 - 11.2013
Enriched visitor experiences through informative talks on specific animals, their habitats, and conservation status.
Collaborated effectively with staff members across multiple departments to ensure seamless operations in various areas of the zoo.
Raised awareness for conservation efforts through engaging presentations to zoo visitors.
Contributed to a safe and enjoyable visitor experience by monitoring animal enclosures and promptly addressing any issues.
Enhanced animal welfare by assisting zookeepers with daily feeding and cleaning tasks.
Fostered positive relationships with diverse groups of visitors by providing exceptional customer service during guided tours.
Kennel Attendant
Club K-9 Doggy Daycare
05.2009 - 05.2010
Assisted in administrative duties such as record keeping, appointment scheduling, and inventory management for efficient kennel operations.
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Kept cages, kennels, play yards, and grooming areas neat and clean.