Madison Harter
National Honor Society, NHS
Independence,KY
1
Certification
3
years of professional experience
Dedicated and community‑minded individual with hands‑on leadership experience as a night‑shift team lead at Skyline. Values strong communication, reliability, and the ability to support diverse learners with patience and positivity. Actively involved in community volunteer work and committed to creating inclusive, supportive learning environments. Consistently high academic performance reflects strong work ethic, organization, and a genuine passion for helping others succeed.
Work History
Night Shift Team Lead
1 Year 11 Months- Supervised daily operations, ensuring team adherence to safety protocols and operational standards.
- Trained new employees on equipment usage and company policies to enhance team performance.
- Coordinated shift activities, aligning resources with production schedules for efficient workflow.
- Improved customer satisfaction with timely service and effective issue resolution.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Volunteer
2 Years 10 Months- Organized community service events to promote student engagement and leadership development
- Coordinated food drives for improved local food bank stock levels.
- Enhanced educational opportunities by volunteering at middle schools.
- Emceed Education Signing event at NKU.
- Volunteered at local High school during an orientation event.
- Gave tours and conducted event check-ins at NKU.
- Hosted group study sessions to enhance education and collaboration.
Education
Diploma In Progress
- 4.4 GPA
- Clubs: Bridge Club- A club that aims to "bridge" the gap between neurotypical and neurodivergent students
- Study Abroad: Traveled to England, France, and Spain focusing on European History
- National Honors Society Member
- Honoree of Health Student of the Year
Degree in Progress - Interdisciplinary Studies & Elementary Education
- Dean's List: Fall & Spring 2025-2026
- President's List: Fall 2025
- 3.9 GPA
- 31 Credit Hours
- Young Scholars Academy Ambassador Member
Skills
Strong verbal and written communication
Team collaboration and leadership
Role modeling
Rules enforcement
Action planning
Employee motivation
Team building expertise
Issue resolution
Certification
Certified In Microsoft 365- Fall 2023
Timeline
Night Shift Team Lead
One Holland - Skyline
07.2024 - CurrentRead More
Volunteer
National Honor Society, NHS
08.2023 - CurrentRead More
Northern Kentucky University
Degree in Progress from Interdisciplinary Studies & Elementary Education
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Simon Kenton Highschool
Diploma In Progress
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