Madison Hayes
Lowell,United States
Summary
Dynamic Project Manager with a proven track record at Northern Home Improvement, adept at reducing project costs through effective budgeting and resource allocation. Skilled in leadership and communication, I excel in fostering team collaboration and implementing quality control measures, ensuring successful project delivery and enhanced performance. I am a dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
11
11
years of professional experience
Work History
Project Manager
Northern Home Improvement
Lansing, MI
11.2022 - Current
- Identified and resolved project issues quickly and efficiently, minimizing their impact on project progress
- Developed and managed project timelines and budgets, resulting in a decrease in project costs
- Developed and maintained spreadsheets to track project progress, enabling accurate reporting of project status
- Developed project plans that included timelines, milestones, and resource allocation to ensure successful project completion
- Developed and implemented project quality control measures that improved project performance
- Identified and resolved project issues in a timely manner to ensure successful project delivery
- Developed and maintained detailed project documentation that enabled effective tracking of project progress and facilitated collaboration
Deli Manager
Schnitz Ada Grill
Ada
06.2020 - 11.2022
Waitress
Coachlight Restaurant
Marquette
07.2019 - 03.2020
Team member/customer service
Wax Poetic Candle Bar
Grand Rapids
05.2018 - 07.2019
Expeditor
Rose's On Reed's Lake
Grand Rapids
03.2015 - 05.2018
Education
Communications and Spanish - Big Rapids
Ferris State University
Big Rapids12.2021
Communication Studies - Marquette
Northern Michigan University
Marquette05.2020
General Studies - Grand Rapids
Grand Rapids Community College
Grand Rapids05.2018
Skills
- Effective Communication and Interpersonal Skills
- Leadership and Staff Management
- Time Management and Ability to Multitask
- Technical Competency and Systems Implementation
- Customer Service Excellence
- Adaptability and Flexibility
- Work Ethic, Determination, and Persistence
- Ability to Work Under Pressure and in a Team
- Computer Skills, including Microsoft Office
- Fast Learning and Quick Adaptation to New Technologies or Processes
References
- Mark Jernigan, Northern Home Improvement, mark@redcedarclean.com, (937)-244-8903
- Sherry Joseph, Northern Home Improvement, sherryj@nhicommercial.com, (859)-556-4881
- Norm Jolin, Northern Home Improvement, normj@nhicommercial.com, (517)-749-7896
Personal Information
- Date of Birth: 03/15/99
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Project Manager
Northern Home Improvement
11.2022 - Current
Deli Manager
Schnitz Ada Grill
06.2020 - 11.2022
Waitress
Coachlight Restaurant
07.2019 - 03.2020
Team member/customer service
Wax Poetic Candle Bar
05.2018 - 07.2019
Expeditor
Rose's On Reed's Lake
03.2015 - 05.2018
Communications and Spanish - Big Rapids
Ferris State University
Communication Studies - Marquette
Northern Michigan University
General Studies - Grand Rapids
Grand Rapids Community College
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