Madison Henderson
Arcata,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. A collaborative person with solid experience supporting individuals with diverse backgrounds and abilities. Reliable and dedicated to fostering successful connections between clients and potential employers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
College and Career Coach
Cal-SOAP
08.2023 - Current
- Helped Students on resume and cover letter development to enhance opportunities.
- Worked with students one-on-one regarding FASFA, college applications, scholarship applications, resumes, and job interviews
- Monitored student progress and adjusted job coaching strategies to meet needs and navigate challenges that best served the student's needs.
- Keep detailed records of students' progress, meeting times/appts., and documents needed to support students.
Sales Associate
Compass Group USA
09.2021 - Current
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate of Arts - Political Science
Cal Poly Humboldt
05.2025
High School Diploma -
Hemet High School
Hemet, CA06.2021
Skills
- Creativity and Innovation
- Financial Literacy
- Digital Literacy
- Exceptional customer service
- Multi-tasking strength
- Complex Problem-Solving
Certification
- CERT Certified - December 4th, 2019
Timeline
College and Career Coach
Cal-SOAP
08.2023 - Current
Sales Associate
Compass Group USA
09.2021 - Current
Associate of Arts - Political Science
Cal Poly Humboldt
High School Diploma -
Hemet High School