Madison Henry
Kelso,WA
Summary
Dynamic and dedicated professional with extensive experience in customer service and food preparation at McDonald's. Proven ability to exceed performance metrics through exceptional communication and problem-solving skills. Skilled in meal planning and safety protocols, consistently ensuring a safe and enjoyable dining experience for guests. Committed to delivering high-quality service and support.
Overview
4
4
years of professional experience
Work History
In Home Caregiver
First Choice in Home Care
12.2023 - Current
- Alleviated customer service needs with policy-appropriate solutions.
- Managed registration process efficiently, providing excellent customer service to attendees.
- Promoted positive member relations through providing excellent customer service.
- Provided exceptional customer service, resolving complex issues promptly and professionally.
- Exceeded performance metrics consistently by delivering exceptional customer service experiences.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Provided excellent customer service, addressing patient concerns promptly and professionally.
Grill Cook/customer Service
Mcdonalds
09.2021 - 12.2023
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Stored and handled goods correctly to maintain freshness and condition.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Trained new staff members on grill station operations, resulting in improved overall performance of the team.
- Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
- Provided support to crew members through all facets of food preparation and delivery.
Customer Service
Cheveron
01.2021 - 05.2021
Education
Ged -
Wolf Creek Job Corps
Glide, OR12.2019
Skills
- Cooking
- Cleaning and sanitizing
- First aid and safety
- Transportation services
- Housekeeping tasks
- Meal planning
- Meal preparation
Timeline
In Home Caregiver
First Choice in Home Care
12.2023 - Current
Grill Cook/customer Service
Mcdonalds
09.2021 - 12.2023
Customer Service
Cheveron
01.2021 - 05.2021
Ged -
Wolf Creek Job Corps
Similar Profiles
Emily MillerEmily Miller
Certified Nursing Assistant at First Choice In Home CareCertified Nursing Assistant at First Choice In Home Care
MONICAH GATHONI NDUHIUMONICAH GATHONI NDUHIU
Caregiver at First Choice In Home CareCaregiver at First Choice In Home Care
Raven RobbinsRaven Robbins
Caregiver at First Choice In Home CareCaregiver at First Choice In Home Care