MADISON HENRY
San Antonio,TX
Summary
Motivated student pursuing a career in the medical field with proficiency in medical terminology, CPR & AED, Microsoft Office, and customer service. Extensive volunteer experience at a local hospital demonstrates commitment to patient care and service excellence. Experienced Pharmacy Technician skilled in medication management and patient interaction, with a proven track record of effective teamwork and critical thinking to enhance operational efficiency. Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Pharmacy Technician
Sam’s Club
03.2022 - Current
- Delivered patient service in Pharmacy by acknowledging members and identifying needs.
- Initiated prescription fulfillment process at pharmacy drop-off window.
- Created prescription orders and promoted products and services effectively.
- Resolved member issues and assisted with purchase decisions promptly.
- Entered prescription data into pharmacy software by translating information into system codes.
- Transcribed critical prescription details, including drug names and physician information.
- Filled prescriptions accurately by measuring and labeling medications as needed.
- Verified patient information during pick-up using TaSCO system for compliance.
Customer Service Lead
Burlington
San Antonio , TX
03.2020 - 05.2022
- Delivered exceptional customer service with professionalism and a positive attitude.
- Efficiently processed transactions, including layaways, returns, and exchanges using register.
- Stocked merchandise accurately in assigned areas to maintain organization.
- Facilitated communication with customers and associates to navigate language barriers.
- Managed team of 10+, addressing customer concerns and resolving issues promptly.
- Coordinated schedules by designating lunches and breaks for team members.
- Conducted cash handling duties, including counting tills and preparing store deposits.
- Assigned duties and oversaw closing tasks to ensure smooth end-of-day operations.
Education
Bachelor of Science - Nursing
Galen College of Nursing
San Antonio03-2026
High School Diploma -
Odessa High School
Odessa, TX05.2020
Skills
- Patient care and monitoring
- Team collaboration
- Time management
- Communication skills
- Clinical judgment
- Critical thinking
- CPR/AED certification
- Task prioritization
Volunteering
- Medical Center Hospital | 200 Hours | September 2016 - September 2019
Certification
Certified Pharmacy Technician
References
References available upon request.
Timeline
Pharmacy Technician
Sam’s Club
03.2022 - Current
Customer Service Lead
Burlington
03.2020 - 05.2022
High School Diploma -
Odessa High School
Bachelor of Science - Nursing
Galen College of Nursing