Madison Hermenau

(Bartending Service of New England)

- Travel to different locations in Boston and set up full-service bars for high-end private events, including, corporate outings, weddings and college celebrations (e.g., Harvard, Pfizer, Fidelity)

- Served beer, wine, and seltzers using proper glassware in fast-paced environments with guest counts ranging from 100 to 900

- Ensured a professional and friendly experience for customers

- Maintained a clean and organized area

- Communicated constantly with co-workers, event staff, and managers to coordinate service, restocking, and guest needs

- Handled breakdown and cleanup of the bar post-event while ensuring proper care of equipment and glassware

- Adapted quickly to a variety of venues, people's needs, and different event set-ups

- Supervised and cared for children while keeping a safe environment

- Maintained a clean, organized, and sanitized area

- Adapted quickly to unexpected changes and handled multiple responsibilities at once

- Worked collaboratively with coworkers to maintain smooth daily tasks and a positive workplace

- Multitasking with constantly greeting people, signing families into the playroom, along with signing them out, while watching children

- Communicated clearly and professionally with parents and staff about children’s behavior and frequent updates

- Resolved conflicts calmly and confidently between children, promoting a respectful environment