Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madison Hicks

St Ignace ,MI

Summary

Strong dedication to helping customers resolve issues and cultivating a positive image of the company. With 3+ years working in customer service and retail, I’ve become skilled in building and maintaining relationships with customers by being trustworthy, reliable, and going above and beyond to meet their needs.

Overview

5
5
years of professional experience

Work History

Overnight Stocking Associate

Walmart
06.2023 - Current
  • Maintained effective team member communication.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Sales Representative

Verizon
10.2022 - 03.2023
  • Managed customer accounts to secure customer satisfaction.
  • Developed and maintained comprehensive understanding of products and services to enhance sales presentations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Line Worker

Dutchman RV
02.2021 - 05.2023
  • Used equipment properly to avoid workplace hazards or injuries.
  • Assembled and installed products on production lines according to established guidelines under a set amount of time.
  • Inspected and adjusted work performed to meet expectations.

Retail Sales Associate

Bellmart BP & Noble Romans
11.2018 - 02.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products..
  • Developed professional relationships with customers to increase loyalty and retention.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Education

Lakeland High School
Lagrange, IN

Skills

  • Able to work well in a team, cooperating with others to meet common goals
  • An effective verbal and written communicator
  • Skilled in prioritizing tasks and meeting deadlines without compromising the quality of my work
  • Building strong customer relations
  • Reliable and can be held to a high standard
  • Detail oriented
  • Familiar with Microsoft (Word & PowerPoint)
  • Social media platforms (Digital Marketing)

References

  • John Myers- Plant manager (574)537-0600
  • Dustin Yoder- Group leader (260)668-0973

Timeline

Overnight Stocking Associate

Walmart
06.2023 - Current

Sales Representative

Verizon
10.2022 - 03.2023

Line Worker

Dutchman RV
02.2021 - 05.2023

Retail Sales Associate

Bellmart BP & Noble Romans
11.2018 - 02.2021

Lakeland High School

Similar Profiles

CREATE PROFILE
Madison Hicks