Madison Hidalgo
Boca Raton,FL
Summary
Dynamic retail store and inventory manager with a strong track record in team leadership and visual merchandising. Skilled in developing strategic marketing approaches that drive sales and improve inventory optimization, creating a seamless experience for customers. Overall, a results-driven individual with expertise in customer service and sales strategy. Proven ability to enhance customer satisfaction and optimize inventory levels, contributing to increased sales and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Store and Inventory Manager
Mare Blu
Delray Beach, Florida
03.2021 - Current
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Supervised staff scheduling, inventory management, and customer service to enhance efficiency.
- Trained and mentored team members, significantly improving customer service skills.
- Maintained clean, organized, and safe shopping environment for customers.
- Coordinated stock replenishment processes based on sales trends to optimize inventory levels.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Generated shipping documents, packing lists, and invoices for accurate order fulfillment.
Sales Associate
Alo Yoga
Boca Raton, Florida
05.2024 - 11.2024
- Assisted customers with product selections and provided premier service.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store goals and promotions.
- Assisted customers in locating specific products, responded to their inquiries, and guided products.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back as change.
- Answered incoming telephone calls to provide store, product, and service information.
- Built and maintained relationships with peers and upper management to drive team success.
- Monitored product displays to ensure visual appeal and compliance with guidelines.
Education
BBA - Business Management
Florida Atlantic University
Boca Raton, FL08-2025
High School Diploma -
Spanish River High School
Boca Raton, FL05-2021
Skills
- Customer service
- Sales strategy
- Team leadership
- Visual merchandising
- Inventory optimization
- Team building
- Maintaining product levels
- Data analysis
- Decision-making
- Inventory management
Affiliations
- Volunteer Work at Tri-County Animal Rescue
- Social Media Marketing
- Learning new languages
- Writing and reading literature
- Community Involvement
- Traveling
- Health and Wellness
Personal Statement
I am deeply passionate about health and wellness, with a strong commitment to maintaining a balanced lifestyle through clean eating, mindful nutrition, and regular physical activity. I believe in the importance of fueling the body with nutrient-rich foods and take a proactive approach to understanding what I consume. This personal discipline not only supports my physical well-being but also enhances my energy, focus, and overall performance I bring into both my personal life and professional environment.
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Sales Associate
Alo Yoga
05.2024 - 11.2024
Retail Store and Inventory Manager
Mare Blu
03.2021 - Current
BBA - Business Management
Florida Atlantic University
High School Diploma -
Spanish River High School
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