System Operator
- Monitored and maintained system operations, ensuring optimal performance of computer systems.
- Utilized manual or automated tools to analyze or predict system performance under different operating conditions.
- Conducted regular review of logs and alert notifications in order to identify any irregularities or discrepancies in the system environment.
- Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
- Researched, tested and verified proper functioning of software patches and fixes.
- Monitored data inputs to manage and maintain accuracy.